Insurance Operations Manager
3 days ago
We are seeking a seasoned Customer Services Manager to lead our hotline team at the BOC Group Life Assurance Company Limited. This role is critical to delivering exceptional customer experiences across various channels and ensuring alignment with company-wide strategic objectives.
The ideal candidate will bring a deep understanding of the life insurance industry, along with expertise in customer relationship management, team leadership, and process optimization. Key qualifications include a degree in a relevant field, professional insurance certifications (FLMI, ACS), and at least 6 years of relevant work experience, preferably 3 years at a supervisory level.
To succeed in this role, you will need to be a collaborative leader with strong communication and interpersonal skills, able to build relationships with stakeholders and drive results-driven solutions. Proficiency in Microsoft Office, particularly Word and Excel, as well as spoken and written Cantonese/Mandarin languages, is essential.
This is a challenging yet rewarding opportunity to join a dynamic organization committed to excellence in customer service and driving business growth in the life insurance sector.
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Insurance Business Development Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full timeAvo Insurance aims to revolutionize the way people perceive insurance by providing accessible and user-friendly solutions. As a Business Development Manager, you will be at the forefront of this mission, working closely with our Product, Underwriting, and IT teams to develop and execute our strategic business plan.Key responsibilities include:Building...
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Digital Insurance Marketing Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full timeAvo Insurance is dedicated to providing innovative and comprehensive insurance solutions that cater to the diverse needs of our clients. Our goal is to deliver exceptional customer experiences through our digital platform.About UsWe believe that insurance should be a vital component of life, not a burden. Our team of experts works diligently to develop and...
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Head of Operational Excellence
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAbout FWD InsuranceFWD Insurance is a leader in the pan-Asian life and health insurance market. With over 12 million customers across 10 markets, we are committed to delivering innovative propositions, easy-to-understand products, and a simpler insurance experience.Our customer-led and digitally enabled approach helps us stay ahead of the competition. We aim...
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Chief Operations Officer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAbout UsFWD Insurance is a pan-Asian life and health insurance business with over 12 million customers across 10 markets. Our mission is to revolutionize the way people feel about insurance.We aim to deliver innovative propositions, easy-to-understand products, and a simpler insurance experience. Our customer-led and digitally enabled approach helps us stay...
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Assistant Manager, Underwriting, Life Operations
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAssistant Manager, Underwriting, Life Operations (Case Handling)Apply locations Hong Kong - Millennium CityTime type: Full timePosted on: Posted 30+ Days AgoAbout FWD GroupFWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The...
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Growth and Innovation Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full timeAbout UsAvo Insurance was founded with the goal of meeting the evolving needs of the digital generation. We believe in empowering individuals to take control of their insurance needs, providing them with easy access to reliable protection anytime, anywhere. Our mission is to be at the forefront of innovation, using cutting-edge technology to deliver...
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Insurance Underwriter
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China QBE Insurance Group Full timeAt QBE Insurance Group, we're committed to delivering exceptional risk management solutions that promote homeownership and facilitate mortgage transactions in the global capital markets. Our team of experienced professionals provides credit enhancement products to international lenders under our comprehensive QBE Mortgage Insurance Program.About this...
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Insurance Industry Professional
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Well Link Life Insurance Full timeJob Overview:The role of a Customer Service Officer at Well Link Life Insurance is to provide exceptional service to customers, ensuring their needs are met and concerns are resolved efficiently.Key Responsibilities:Manage inbound and outbound hotline services to support customer inquiries and service requests.Resolve customer complaints related to...
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Insurance Underwriter Role
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China QBE Insurance Group Full timeAt QBE Insurance Group, we're seeking a highly skilled and experienced Insurance Underwriter to join our team in Hong Kong. As an Insurance Underwriter, you will play a critical role in evaluating risk for new business and renewals, ensuring profitable growth while adhering to legal and regulatory requirements.This is a fantastic opportunity to showcase your...
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Insurance Operations Supervisor
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeWe are seeking an experienced Insurance Operations Supervisor to join our team at the BOC Group Life Assurance Company Limited. As a key member of our operations team, you will be responsible for overseeing the daily activities of our hotline team, ensuring that they provide exceptional customer service while meeting our company's operational...
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Life Insurance Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HFG Insurance Recruitment Full timeAbout This Opportunity: We are offering an excellent opportunity for actuarial professionals who enjoy project-based advisory work. As a Life Actuary in our team, you will have the chance to work on various high-profile projects and develop your skills in a dynamic environment.What We're Looking For:A minimum of 4 years of experience in financial services...
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Insurance Underwriter Director
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Liberty Mutual Insurance Full timeJob Summary:We are seeking a highly skilled AVP, Product-Accident to lead our underwriting team and establish health underwriting and pricing guidelines for Hong Kong including Group Life and Medical, Personal Accident and Group Travel products.About the Role:As a key member of our team, you will be responsible for driving quotation workflow efficiency and...
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Platform Engineering Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAbout FWD GroupWe are a leading pan-Asian life and health insurance business with over 12 million customers across 10 markets.Our mission is to change the way people feel about insurance by providing innovative propositions, easy-to-understand products and a simpler insurance experience.Data Architecture ManagerThis role is responsible for managing and...
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Senior Financial Operations Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bowtie Life Insurance Company Full timeAbout Bowtie Life Insurance CompanyWe are a leading insurance company in Hong Kong, committed to making insurance good again. Our mission is to build a category-defining health insurance company that combines deep domain expertise with innovative technology.As a fast-growing organization, we prioritize grooming and learning from the next generation. We are...
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Insurance Operations Lead
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full timeConnectedGroup is looking for an experienced Underwriting Manager to join our team.Job DescriptionAs an Underwriting Manager, you will be responsible for utilising your expertise in underwriting to represent the department and provide operational services to sales channels and other departments.Key Responsibilities:Providing high-quality operation services...
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Insurance Risk Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Lung Properties Full timeJob DescriptionWe are seeking a highly skilled Risk Management and Insurance Specialist to join our team at Hang Lung Properties Limited. The successful candidate will play a crucial role in identifying, assessing, and mitigating risks associated with our property development and operating projects in Hong Kong and Mainland.The ideal candidate will have a...
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Director of Customer Experience
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeJob OverviewThis role plays a critical part in driving the success of FWD Insurance's operations management and strategy team. The successful candidate will be responsible for developing market-leading risk-based management frameworks and next-generation solutions to drive innovation and delivery of large-scale transformations.The ideal candidate will have a...
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Manager, it digital management
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeManager, IT Digital Management Apply locations: Hong Kong - Millennium City Time type: Full time Posted on: Posted 8 Days Ago Job requisition id: R-0022264 About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The...
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Life Insurance Actuary Leadership Role
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HFG Insurance Recruitment Full timeAbout the Role:We are looking for a Senior Actuarial Professional to join our team as an Actuarial Advisory Manager. In this role, you will be responsible for supporting various advisory work, including capital management, M&A, regulatory and accounting transformation, and actuarial and finance transformation. You will also lead a team of actuarial...
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Insurance Policy Operation Team Lead
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeAs a valued member of our team at Bank Of China (Hong Kong) Limited, we are seeking an experienced Insurance Policy Operation Team Lead to join us. About the RoleThis is a key position in our insurance policy operation process and requires a highly skilled professional who can effectively manage day-to-day operations, lead a team, and ensure seamless...