Platform Operations Specialist
2 weeks ago
At Interactive Brokers, we are seeking a highly skilled Platform Operations Engineer to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our platform, providing exceptional support to our customers, and driving continuous improvement in our processes and systems.
Key Responsibilities:- Collaborate with cross-functional teams to identify and resolve technical issues, ensuring minimal downtime and maximum uptime for our customers.
- Develop and implement standardized solutions for hardware, software, configurations, and processes, ensuring consistency and efficiency across our platform.
- Design and implement tools and processes for effective operational management, including change management, monitoring, and alerting.
- Provide after-hours or weekend support as needed to perform high-risk or planned downtime for upgrades and maintenance.
- Participate in automation efforts to eliminate issues and improve efficiency.
- Communicate complex technical concepts to non-technical stakeholders, ensuring seamless collaboration and issue resolution.
- Bachelor's degree in a relevant field or equivalent experience.
- 4+ years of Linux System Administration or Operations experience.
- Strong background in Linux administration, including core concepts and technologies.
- Experience with storage protocols and technologies, such as NFS, iSCSI, and Fibre Channel.
- Able to handle pressure during outages and resolve issues systematically.
- Experience with cloud providers and DevOps tools.
- Familiarity with AWS or another cloud provider.
- Competitive salary, annual performance-based bonus, and stock grant.
- Excellent health and welfare benefits, including medical, dental, and specialist care.
- Competitive package of annual leave.
- Daily lunch and a fully stocked kitchen.
- Modern offices with multi-monitor setups.
- Great work-life balance.
- Unique opportunity to gain exposure to global financial products, markets, and clientele.
- Opportunities for career progression and job scope expansion in a global company.
We offer a hybrid work arrangement role permitting, allowing you to balance your work and personal life effectively.
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