Administrative Specialist
4 weeks ago
Company Overview
Sun Life is a leading provider of financial services, dedicated to helping individuals and families achieve their long-term goals.
Job Summary
We are seeking an experienced Administrator I, TPA Operations to join our team. The successful candidate will be responsible for performing daily MPF administration functions, handling client inquiries, and assisting with ad-hoc tasks.
About the Role
This role involves:
- Performing daily MPF administration functions, including employer contribution, fund switch, and change of investment mandate within SLA;
- Handling simple enquiries in a timely and professional manner, escalating issues or problems to manager as needed;
- Following up with clients on problem cases for completion of business processes;
- Assisting with ad-hoc tasks as required.
Requirements
To be successful in this role, you will need:
- A HKCEE (Hong Kong Certificate of Education Examination) or HKDSE (Hong Kong Diploma of Secondary Education) holder;
- 1 year pension administration experience preferred;
- Customer-oriented, initiative with positive working attitude;
- Good typing skills (both English and Chinese);
- Good numerical sensitivity and attention to detail;
- Good spoken & written English and Chinese.
Benefits
We offer:
- 5-day work week;
- Attractive salary;
- MPF, group life, and group medical insurance;
- Excellent career development opportunities.
Why Join Us?
We are an equal opportunity employer, committed to diversity and inclusion. We welcome applications from all qualified candidates. Application forms and resumes will be kept confidential and only used for recruitment purposes.
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