Client Services Specialist
7 days ago
The Customer Services Officer is responsible for delivering exceptional service to clients while addressing their banking needs effectively.
Key Responsibilities- Deliver exemplary customer service by providing friendly and efficient counter assistance.
- Address client inquiries and offer tailored solutions by thoroughly understanding their requirements.
- Promote Personal Banking offerings through effective cross-selling techniques.
- Facilitate account openings and manage various financial transactions with precision.
- Educational Background: HKCEE/HKDSE or equivalent, with a minimum of 5 subjects including Chinese, English, and Mathematics at Level 2/Attained/Grade E or higher.
- Career Aspirations: A strong interest in pursuing a career within the banking sector.
- Communication Skills: Excellent interpersonal skills and a commitment to providing outstanding service.
- Experience: Candidates with no prior experience are encouraged to apply.
- Work Arrangement: Placement will be determined by the hiring team.
Note: Candidates with limited experience may be considered for the role of Customer Services Representative. Additionally, there is an option to work a 4-day week from Monday to Friday, along with fringe benefits.
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