Technical Solutions Specialist
2 weeks ago
Serve as a subject matter expert at the customer site, explaining technical, development, or strategic IT requirements.
Recommend, advise on, and finalise customer requirements to be the appropriate design architect for each customer.
Identify customer problems and requirements and choose appropriate architectural solutions; design, specify, implement, and deliver the solutions to our customers.
Facilitate customer enablement and deployment of open-source solutions.
Work on diverse problems where analysis of data requires evaluation of many different factors.
Apply your experience and understanding of industry practices and Red Hat's policies and procedures.
Show good judgment in selecting methods and techniques to get the right solutions.
Get involved early in the sales cycle to explore, review, and shape deal opportunities.
Develop statement of work (SoW) documentation.
Key Responsibilities:
- Experience with and expertise in the implementation of Container / K8s or equivalent.
- Ability to communicate value, progress, and metrics of key projects to required stakeholders and diverse business and technical audiences.
- Ability to define and promote a technology roadmap and journey with our customers.
- Good communication and presentation skills; good written and verbal skills in English.
- Good statement of work (SOW) development and technical discussion skills.
- Experience with continuous integration (CI) and continuous delivery (CD), DevOps, and application development is a plus.
- Red Hat Certified Engineer (RHCE) / Certified Kubernetes Administrator (CKA) qualification or equivalent combination of skills and experience is a plus.
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