Operations Support Professional

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China FedEx Group Full time

At FedEx, we're committed to delivering exceptional service to our customers. As an Operations Support Agent, you'll play a critical role in ensuring the smooth operation of our services.

We're looking for a team player who can provide top-notch support to our customers and internal teams. If you're passionate about delivering results and have a customer-centric approach, this could be the perfect opportunity for you.

Job Responsibilities:

  • Provide assistance to customers via phone, email, or in-person
  • Respond to customer inquiries and resolve issues in a timely manner
  • Collaborate with internal teams to resolve operational issues

Requirements:

  • Secondary education or equivalent
  • Prior experience not required, but relevant skills a plus

Benefits:

  • Competitive compensation package
  • Ongoing training and development opportunities
  • Diverse and inclusive work environment

About Us:

FedEx is one of the world's largest express transportation companies, serving over 220 countries and territories worldwide. We're committed to providing excellent service to our customers and investing in our employees' growth and development.



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