Global Exchange Platform Specialist
2 days ago
Our client, a leading global exchange, is committed to delivering innovative and efficient solutions to their clients. Located in Hong Kong or Singapore, this dynamic role offers a unique opportunity for a Trade Support Engineer to join the team.
**Job Overview:**
We are seeking a highly motivated individual with strong technical skills to provide technical support to our trading clients, ensuring smooth and efficient operations of the exchange platform. In this role, you will be responsible for troubleshooting and resolving technical issues, monitoring platform performance, and collaborating with development teams to implement new features.
**Key Responsibilities:
- Provide technical support to clients using the exchange platform
- Troubleshoot and resolve technical issues that may arise
- Monitor platform performance and identify potential issues
- Work closely with development teams to implement new features and enhancements
- Collaborate with cross-functional teams to improve system reliability and efficiency
- Develop and maintain technical documentation for the exchange platform
**Requirements:**
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 3 years of experience in a technical support role within the financial industry
- Strong knowledge of trading systems and exchange platforms
- Experience with Linux/Unix operating systems
- Proficiency in scripting languages such as Python, Perl, or Shell
- Excellent troubleshooting and problem-solving skills
- Strong communication and interpersonal skills
**Estimated Salary:** HK$50,000 - HK$80,000 per month (depending on experience)
**Benefits:*
- Competitive salary and benefits package
- Opportunities for career growth and development
- Dynamic and international work environment
- Comprehensive training and support
- Relocation assistance for candidates outside of Hong Kong or Singapore
With a strong presence in Asia, our client is dedicated to providing exceptional services to their clients. If you are a technically skilled individual looking for a challenging and rewarding opportunity, please submit your application.
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