Fraud Management Strategist

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

About Hang Seng Bank Limited

Hang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction. Our mission is to provide innovative financial solutions that meet the evolving needs of our customers.

Job Description

We are seeking an experienced Fraud Management Strategist to join our team. The successful candidate will be responsible for developing and implementing fraud management strategies to protect the bank's assets and maintain customer trust.

Main Responsibilities:

  • Develop and implement comprehensive fraud management strategies to prevent, detect, and respond to fraudulent activities;
  • Lead a team of experts in mule detection and 1st party lending fraud to design, develop, and optimize fraud controls;
  • Collaborate with lines of business and risk owners to identify and prioritize areas for improvement;
  • Research industry trends and best practices to stay up-to-date on the latest fraud prevention techniques;
  • Work with third-party vendors to enhance control enhancements for HASE WPB;
  • Ensure benefits from change are clearly tracked and fed into AOP planning;
  • Support the response to flash fraud attacks by designing, developing, and implementing required fraud controls.

Requirements:

  • University graduate or above;
  • At least 3 years of leadership-level experience in a fraud strategy or management function;
  • Detailed knowledge of retail banking products and processes;
  • Experience working with mule detection and designing, developing, and implementing fraud detection systems;
  • Past experience of leading analytically based or major operational projects would be an advantage;
  • Knowledge of strategic delivery of controls, processes, and design methods within a large multi-faceted operation;
  • Operational experience and experience resolving operational challenges would be beneficial;
  • Experience of working within a multi-matrixed organization engaging with executive level stakeholders is essential.

Benefits:

Hang Seng Bank Limited offers a competitive salary package, including bonuses, medical insurance, and retirement benefits. We also provide opportunities for career growth and professional development through training programs and mentorship.

How to Apply:

Visit our website at https://www.hangseng.com/careers to submit your application.



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