High-Calibre Fraud Prevention Specialist

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Unlock New Opportunities with a Career at HSBC

Wealth and Personal Banking (WPB) delivers on HSBC's purpose by providing customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people.

Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. WPB has four key business areas responsible for efficiently bringing the best of HSBC to clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy, and COO & Digital Transformation.

We are seeking a high-calibre professional to join our team as a Senior Fraud Manager.

Key Responsibilities
  • Proactively ensure controls are effective, defining the current footprint, identifying gaps or weaknesses, and then prioritising the fraud control backlog.
  • Develop strategies and protocols through analysis of fraud patterns, customer and market needs, and insights, and implement them within our fraud detection systems and operational processes.
  • Manage incidents, ensuring control issues are resolved quickly and effectively.
  • Lead engagement with colleagues and stakeholders to initiate reviews and challenge control effectiveness. Work with the wider business and risk owners to develop and deploy robust fraud controls and strategies that improve the fraud control environment.
  • Provide challenge and escalation for 'in scope' controls that are sub-optimal, ensuring responsible control owners have robust remediation plans in place and/or appropriately governed risk acceptance.
  • Maintain a deep understanding of evolving fraud risk typologies and threat landscapes, its potential impact, and make innovative recommendations on ways to keep Fraud colleagues up to date with developments.
  • Define the ASP Fraud strategy for Payment Fraud.
  • Provide Subject Matter Expertise guidance and direction across Payment Fraud.
  • Craft and communicate a clear strategy and vision across the team and wider organisation.
  • Collaborate with Value Streams (across WPB) and Vendors to drive product innovation that can enhance fraud controls and create new opportunities.
  • Ensure alignment between the market, regional, and global fraud teams for strategy, control frameworks, and policy.
Business Overview

Wealth and Personal Banking is committed to delivering exceptional service and building long-term relationships with our clients. Our international network and expertise enable us to provide a comprehensive range of wealth and retail banking capabilities, including asset management, private banking, life insurance, and retail banking.

Requirements

To be successful in this role, you will need:

  • A strong background in fraud prevention and risk management.
  • Excellent analytical and problem-solving skills.
  • Ability to lead and engage with colleagues and stakeholders.
  • Strong communication and interpersonal skills.
  • A deep understanding of fraud risk typologies and threat landscapes.
  • Experience working with fraud detection systems and operational processes.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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