Lifestyle Expert

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full time

About Aspire Lifestyles

We are the world's largest premium concierge and affluent service provider. Our delivery model assists companies to drive loyalty and create value in their customer portfolios.

Our Services:

  • Excellent MNC exposure and On-the-job Training
  • A competitive remuneration package with fringe benefits
  • Ongoing opportunities for professional development and growth

Your Role as a Lifestyle Concierge

You will develop good relationships and maintain a positive experience with customers through personalized interactions. You will provide innovative solutions and recommendations to different types of requests, consult and advise customers on travel needs, and have a detailed understanding of client's brand promise.

Key Responsibilities:

  • Develop strong relationships with customers to ensure excellent customer experience
  • Provide expert advice and guidance on various topics
  • Stay up-to-date on local events and trends
  • Work closely with international contacts to fulfill reservations

Requirements

To be successful in this role, you will need a Certificate or Diploma in Mass Communication, Business Studies, Tourism or other relevant fields, 2+ years of customer service experience, and excellent communication and customer service skills.

Additional Requirements:

  • Omni-channel work experience (phone, email, chat)
  • Fresh Graduates are welcome
  • Immediate availability is highly preferred

Candidates with more experience will be considered for Senior or Supervisor Roles

We offer an attractive remuneration package and fringe benefits for the right candidate



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