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Retail Territory Manager for Hong Kong

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China ExxonMobil Corporation Full time

Key Responsibilities

  • Oversee the performance of the designated territory and deliver insightful business analysis and strategic recommendations to enhance value generation.
  • Gather and relay market intelligence regarding trade areas, opportunities for network expansion, competitive landscape, and any operational challenges encountered on-site.
  • Conduct frequent site inspections, offering advice, support, and guidance to operators to foster business growth, maintain retail operations, and optimize site profitability.
  • Ensure effective execution of value proposition offers on-site, delivering exceptional marketing and promotional activities to enhance customer purchasing experiences.
  • Provide direction on compliance with store merchandising standards, planograms, and promotional activities as applicable.
  • Facilitate site operator involvement in marketing initiatives, rental agreements, or address other critical matters.
  • Assess and support the training requirements for Site Operators and service station staff.
  • Lead negotiations with site operators regarding contracts, including new agreements, renewals, divestments, and compliance matters.
  • Engage in the selection and evaluation of operators/dealers, including credit and collections assessments as necessary.
  • Assist in compliance and risk assessment-related tasks.

Qualifications

  • Bachelor’s degree from an accredited institution.
  • Experience and a solid understanding of retail, services, or new business development are preferred.
  • Strong customer relationship management abilities.
  • Capacity to perform effectively under pressure and meet tight deadlines.
  • Ability to influence and collaborate within a team environment.
  • Demonstrated leadership competencies.
  • Team-oriented mindset.
  • Excellent communication skills with a focus on interpersonal effectiveness.
  • Commitment to customer satisfaction.

Equal Opportunity Employer