Retail Banking Operations Director
1 day ago
Retail Banking Operations Expert
We are seeking an experienced professional to join our team as an Operations Management Lead. The ideal candidate will have a deep understanding of retail banking operations management, with a strong focus on compliance and risk management.
Main Responsibilities:
- Monitor and control operational risks across all branches, ensuring adherence to regulatory requirements and bank policies.
- Collaborate with stakeholders to optimize branch network efficiency and effectiveness.
- Analyze business processes and implement improvements to enhance operating efficiency and cost-effectiveness.
- Liaise with business units to develop operation solutions addressing retail banking needs.
- Promote business process re-engineering initiatives aligned with the bank's strategic objectives.
Requirements:
- 5+ years of experience in retail banking branch operation management or frontline operations.
- Degree holder in Business Administration or related disciplines.
- Strong organizational, analytical, time management skills, and risk awareness.
- Possess excellent interpersonal skills and ability to work effectively with various levels of staff.
Candidates with less experience may be considered for Deputy Manager, Operations position.
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