Customer Operations Lead, Securities Transfer

2 weeks ago


Kowloon, Kowloon City, Hong Kong SAR China Computershare Hong Kong Full time

At Computershare Hong Kong, we are committed to providing exceptional service and support to our clients. We are currently seeking a highly skilled Customer Operations Senior Officer to join our team in Kowloon Bay.

Job Description

The Customer Operations Senior Officer will work closely with the Operations team, Investor Services Team, Client Facing Teams, and the IPO team to ensure all shareholders' transfer requests are carried out timely and accurately.

Key Responsibilities
  • Ensure transfer requests are processed accurately and within SLA: You will be responsible for reviewing and processing transfer requests, ensuring that they are completed accurately and within the agreed timeline.
  • Ensure all good Corporate Transfer cases are completed within the agreed timeline: You will work closely with the Operations team to ensure that all Corporate Transfer cases are completed within the agreed timeline.
  • Follow up on problematic transfer cases: You will be responsible for following up on any problematic transfer cases, ensuring that they are resolved efficiently and effectively.
Requirements and Qualifications

To be successful in this role, you will need to have:

  • A solid foundation and understanding of the securities and transfer industry;
  • Strong communication skills in English and Cantonese;
  • Degree holder, preferably in the banking or securities industry;
  • Proficient in PC skills including MS Excel and Word.
Benefits

We offer a competitive salary range of HKD 45,000 - HKD 60,000 per month, depending on experience. In addition to a market-competitive salary, we also offer:

  • Flexible work arrangements: We understand the importance of work-life balance, and we offer flexible work arrangements to help you achieve it.
  • Health and wellbeing rewards: We are committed to supporting your health and wellbeing, and we offer a range of rewards to help you maintain a healthy lifestyle.
  • Investment opportunities: We offer investment opportunities, allowing you to purchase shares in our company and receive a company contribution.


  • Kowloon, Kowloon City, Hong Kong SAR China Computershare Hong Kong Full time

    Compensation and BenefitsThe estimated salary for this role in Hong Kong is around HKD 500,000 - 700,000 per annum, depending on experience.Job DescriptionThis office-based position at Computershare Hong Kong offers a supportive approach to wellbeing and continuous learning opportunities in a friendly and inclusive workplace. As the Customer Operations...


  • Kowloon, Kowloon City, Hong Kong SAR China Citigroup Inc. Full time

    Job OverviewCitigroup Inc. is a leading global financial services company, providing a broad range of financial products and services to consumers, corporations, governments, and institutions.The successful candidate will be responsible for managing day-to-day client servicing, back office functions, and oversight responsibility for transfer agency...


  • Kowloon, Kowloon City, Hong Kong SAR China MUFG Full time

    About MUFGMUFG is one of the world's leading financial groups, serving clients, organizations, and communities across the globe. Our vision is to be the world's most trusted financial group, built on our values of putting people first, listening to new ideas, and collaborating for greater innovation.Our culture empowers you to own your career, with a focus...


  • Kowloon, Kowloon City, Hong Kong SAR China Chubb Fire and Security Ltd Full time

    Chubb Fire & Security Ltd is seeking a skilled security expert to join their team in Kowloon Bay, Hong Kong. This full-time position requires the individual to be based in 10F OCTA TOWER, where they will work on various projects to ensure the safety and security of customers.This role offers an estimated salary of HKD 600,000 - HKD 800,000 per year, making...


  • Kowloon, Kowloon City, Hong Kong SAR China oilandgas Full time

    Job OverviewWe are seeking an experienced Airport Security Manager to safeguard our assets and personnel at the HK Airport Site. This role involves developing and implementing security procedures, ensuring orderly entry and exit of workers, and conducting risk assessments.About UsAtkinsRéalis is a world-leading Design, Engineering and Project Management...


  • Kowloon, Kowloon City, Hong Kong SAR China Johnson Controls Full time

    Job OverviewWe are seeking an experienced Technical Solutions Lead to join our team in Hong Kong. In this role, you will be responsible for delivering high-quality technical solutions and comparative cost proposals aligned with customer needs and sales strategy.


  • Kowloon, Kowloon City, Hong Kong SAR China Chubb Fire and Security Ltd Full time

    Chubb Fire & Security Ltd is a global business driven by keeping people and the world safe.We offer a unique working culture, where you are as important to us as our customers.As a Senior Security Solutions Consultant, you will provide essential systems, equipment, and services, from digital CCTV surveillance and intruder alarms to fire detection and...


  • Kowloon, Kowloon City, Hong Kong SAR China Fullhouse World Management Company Limited Full time

    Fullhouse World Management Company Limited seeks a seasoned operations manager to oversee the daily activities of its indoor fun park, catering primarily to children and young families. With an estimated salary range of HKD $35,000 to HKD $50,000 per month, this position offers a rewarding opportunity for individuals passionate about delivering exceptional...


  • Kowloon, Kowloon City, Hong Kong SAR China Citigroup Inc. Full time

    Job OverviewCitigroup Inc. is seeking a high-caliber professional to lead the payments team in our Asia North market.About the RoleThe successful candidate will be responsible for managing all payment products for the Wealth business in Hong Kong, including instant payments, domestic transfers, overseas transfers, debit cards, and traditional payment...


  • Kowloon, Kowloon City, Hong Kong SAR China HSBC Full time

    About HSBCHSBC is a global banking and financial services organization with a presence in many countries around the world. Our goal is to provide our customers with comprehensive banking and wealth management services, helping them manage their finances and build a secure financial future.Job OverviewWe are seeking a highly skilled Customer Service Officer...


  • Kowloon, Kowloon City, Hong Kong SAR China Chubb Fire and Security Ltd Full time

    Job Title: Senior Engineer Position in Fire Safety and Security About the Role:We are seeking a highly skilled Senior Engineer to join our team at Chubb Fire & Security Ltd. As a key member of our engineering department, you will be responsible for designing, implementing, and maintaining fire safety and security systems for our clients.Key...


  • Kowloon, Kowloon City, Hong Kong SAR China Johnson Controls Full time

    Company OverviewJohnson Controls is a leading global provider of building solutions. Our mission is to create intelligent and sustainable buildings that enhance the well-being of people and the planet.Job DescriptionWe are seeking a Technical Sales Specialist for our Security Products team in Hong Kong. This role reports directly to the Regional Sales...


  • Kowloon, Kowloon City, Hong Kong SAR China Standard Chartered Full time

    We are seeking a highly skilled and experienced individual to lead the strategy and operations of our Digital Platform.Company OverviewStandard Chartered is an international bank that values diversity, inclusivity, and collaboration. We operate in over 70 markets worldwide, providing a wide range of financial services to individuals, corporations, and...


  • Kowloon, Kowloon City, Hong Kong SAR China MUFG Full time

    About the RoleWe are seeking a highly experienced Senior Financial Operations Manager to lead our Deposit and Payment team. This is an exciting opportunity for a seasoned professional to take charge of daily operations, drive strategy, and ensure timely processing of transactions.Job DescriptionIn this role, you will be responsible for managing the team's...


  • Kowloon, Kowloon City, Hong Kong SAR China Starbucks Coffee Company Full time

    Unlock your potential as a Service Delivery Excellence Lead at Starbucks Coffee Company, where we foster a culture of coffee and connection. We are a neighborhood gathering place and a vital part of your daily routine.As a dynamic and innovative company, we provide exceptional service to our customers and strive for excellence in everything we do.The role of...


  • Kowloon, Kowloon City, Hong Kong SAR China The Open University of Hong Kong Full time

    Job OverviewThe Laboratory Officer (S&T) is a crucial role in the School of Science and Technology at The Open University of Hong Kong. This position plays a vital part in ensuring the smooth operation of laboratories, providing technical support to academic staff and students, and maintaining safety and security standards.About UsWe are a modern university...


  • Kowloon, Kowloon City, Hong Kong SAR China JPC TEXSON LTD Full time

    Company OverviewJPC Texson Ltd is a leading eCommerce business specializing in FMCG products.Salary Range: HKD 40,000 - HKD 60,000 per month, depending on experience.Job Description:Oversee and manage the company's eCommerce platforms, including the company's own website and third-party marketplaces such as HKTVmall, Yoho, and Neighbuy.Develop and execute...


  • Kowloon, Kowloon City, Hong Kong SAR China adidas Full time

    Job Summary:We are seeking a highly skilled Tax Compliance Strategist to join our team at adidas. As a senior member of our Group Taxes department, you will play a key role in creating value for the global enterprise by maximizing corporate profitability through minimizing overall tax burden.The successful candidate will have a strong background in transfer...

  • Utility Sector Expert

    1 month ago


    Kowloon, Kowloon City, Hong Kong SAR China CLP Group Full time

    We are seeking a highly skilled expert to join our Enlight Customer Team in CLP Group. As a leading energy provider, we aim to meet the Asia-Pacific region's energy challenge sustainably.About UsCLP Group has been powering Hong Kong and beyond for over 120 years, serving millions of homes and businesses across the Asia Pacific regions. Our vertically...


  • Kowloon, Kowloon City, Hong Kong SAR China Citigroup Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Credit Operations Specialist to join our team in Hong Kong. This role will be responsible for supporting processing and credit underwriting functions on Lending Products Applications, ensuring timely completion of tasks and meeting productivity benchmarks.Key Responsibilities:Perform credit assessment...