Global Operations Standards Manager

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

Job Description:

About the Role

We are seeking a seasoned professional to join our team as a Global Operations Standards Manager. As a key member of our organization, you will be responsible for ensuring effective processes are in place for continuous improvement, revision, and updates of Global Operations Standards.

Key Responsibilities
  • Collaborate with expert panel members and professionals to draft, edit, and revise Global Operations Standards, Book of Knowledge, and Code of Practices.
  • Organize peer review to assess the implementation of Global Operations Standards across Hong Kong, Mainland China, and Overseas operations.
  • Manage and coordinate training & development programs and certification schemes.
  • Plan and implement systems to capture, consolidate, retain, share, and update knowledge and best practices.
  • Participate in international benchmarking programs to enrich Global Operations Standards.
Requirements
  • Degree or equivalent in Management, Business Administration, Engineering, or Science.
  • A minimum of 8 years' experience in total quality management or engineering management, with 2 years at a supervisory level.
  • Possession of Membership of a recognized professional institution or registered status of relevant discipline is preferred.
  • Good writing skills and knowledge of railway operations and business improvement techniques/tools.
  • Proficiency in spoken and written English & Chinese (including Cantonese and Mandarin).


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