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Manager of Global Operations Excellence

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

We are seeking a highly skilled and experienced Manager to join our team at Mass Transit Railway. As a Manager – Global Operations Standards, you will be responsible for developing and implementing global operations standards that align with the company's vision and values.

About the Job

This is a challenging and rewarding role that requires a strong background in total quality management or engineering management. You will work closely with the Global Operations Standards expert panel members and professionals to develop and refine global operations standards.

  • Collaborate with stakeholders to identify areas for improvement and develop strategies for implementing changes.
  • Develop and maintain relationships with key stakeholders, including employees, customers, and partners.
  • Liaise with internal teams to ensure seamless execution of global operations standards.
  • Monitor and analyze performance data to inform decision-making and drive continuous improvement.
  • Stay up-to-date with industry trends and best practices to ensure that global operations standards remain current and effective.
Requirements
  • Degree or equivalent in Management, Business Administration, Engineering, or Science.
  • A minimum of 8 years' experience in total quality management or engineering management; of which 2 years at a supervisory level.
  • Possession of Membership of a recognized professional institution or registered status of relevant discipline is preferred.
  • Good writing skills and knowledge of railway operations and business improvement techniques/tools.
  • Proficiency in spoken and written English & Chinese (including Cantonese and Mandarin).