Retail Performance and Capability Manager

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Aesop Full time

The Retail Training & Performance Manager has the primary responsibility to build retail capability and drive performance within their Region. Through consistent planning and execution, they ensure all retail employees are trained and developed to deliver the highest standard of retail practices and processes, resulting in exceptional customer experience and strong retail results.

Key Responsibilities

  • Optimise learning & performance
  • Drive customer experience excellence
  • Deliver on brand purpose
  • Synergise business, operations & learning

Requirements

  • Background in facilitation and coaching
  • Specialised knowledge in learning methodologies and adult learning principles
  • Accomplished at team building, motivation and development
  • Proven ability to analyse performance and take appropriate responsive actions
  • Track record of strong relationship management and collaboration
  • Ability to problem solve and make decisions within business boundaries
  • Strong written and verbal communication skills
  • Excellent commercial acumen

At Aesop, we are committed to delivering exceptional customer experiences and driving retail performance. As a Retail Training & Performance Manager, you will play a critical role in building our retail capability and driving results within your Region.



  • Hong Kong, Central and Western District, Hong Kong SAR China Aesop Full time

    Job DescriptionThe Retail Training & Performance Manager has the primary responsibility to build retail capability and drive performance within their Region. Through consistent planning and execution, they ensure all retail employees are trained and developed to deliver the highest standard of retail practices and processes, resulting in exceptional customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Job SummaryWe are seeking a high-caliber Luxury Retail Performance Manager to join our team at Global Executive Consultants Ltd.About the RoleThis is a fantastic opportunity for an experienced professional to lead and manage retail performance, driving excellence in luxury retail. As a Luxury Retail Performance Manager, you will be responsible for setting...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dior Full time

    Company OverviewDior is a luxury fashion house that values excellence and innovation in the retail industry.Estimated Salary:$60,000 - $80,000 per yearJob DescriptionThe Retail Performance Development Specialist will play a crucial role in leading business development, implementation, and setting Dior Retail Standards. This includes improving and ensuring...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hermès Full time

    Main ResponsibilitiesSupport Senior Travel Retail Manager in conducting in-depth business performance analysis and identifying business opportunities.Execute and coordinate in-store initiatives to enhance store performance.Provide weekly and monthly business analysis reports, including Retail KPIs, product performance, and CRM metrics.Coordinate meetings...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hermès Full time

    Role SummaryWe are seeking a highly motivated Senior Retail Operations Manager to lead our Travel Retail Asia team. This is an exciting opportunity for a results-driven professional to drive business growth, improve store operations, and develop high-performing teams.About the RoleThe Senior Retail Operations Manager will be responsible for assisting the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full time

    Projob21 Ltd. Job Opportunity">We are seeking a highly experienced Retail Operations and Performance Manager to drive performance and operational excellence in high-end luxury fashion stores in Hong Kong.">As a key member of our team, you will plan and implement inspirational coaching programs for retail teams to deliver exceptional client satisfaction,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full time

    About UsProjob21 Ltd. is a renowned organization that values excellence in retail operations and performance.


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    About Hang Seng Bank LimitedWe are committed to service excellence, with a focus on enhancing our performance for customers and providing best-in-class products and services.Estimated Salary: HKD 120,000 - 180,000 per annumJob DescriptionPrincipal Responsibilities:Develop value propositions for mass retail and strategic segments, building corresponding...

  • Retail Specialist

    1 month ago


    Hong Kong, Central and Western District, Hong Kong SAR China Aesop Full time

    About This OpportunityAesop is seeking a highly skilled Retail Consultant to join our team in Hong Kong. The successful candidate will have a proven track record in retail, with a focus on products requiring specialist knowledge and demonstration-based sales techniques.About YouWe are looking for an individual who is passionate about delivering exceptional...


  • Hong Kong, Central and Western District, Hong Kong SAR China PVH Full time

    Design Your Future at PVHWe are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.Lead Yourself. Lead Together. Lead the Way.The PVH Leadership Behaviors are the actions...


  • Hong Kong, Central and Western District, Hong Kong SAR China QEELIN LTD Full time

    About QEELIN LTDAt QEELIN LTD, we're dedicated to delivering exceptional customer experiences and driving business excellence in the retail industry. Our team is passionate about bringing Chinese heritage and modernity together through our fine jewelry collection.Job SummaryWe're seeking a highly skilled Excellence in Retail Manager to join our team in Hong...

  • Retail Store Manager

    1 month ago


    Hong Kong, Central and Western District, Hong Kong SAR China Abercrombie and Fitch Stores Full time

    Unlock a rewarding career as a Retail Store Manager with Abercrombie & Fitch Stores in Hong Kong.Company OverviewAbercrombie & Fitch Stores is a leading global retailer known for its high-quality products and exceptional customer experience. As a Retail Store Manager, you will play a crucial role in driving business growth and delivering outstanding...


  • Hong Kong, Central and Western District, Hong Kong SAR China Valiram Group Full time

    Company OverviewThe Valiram Group is a leading luxury retailer in the region, with a strong presence in various markets.We are seeking an experienced Retail Operations Manager to join our team and play a key role in driving sales performance and delivering exceptional customer experiences.


  • Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Job SummaryWe are seeking a seasoned Senior Retail Manager to lead our luxury retail operations and drive business growth. As a key member of our team, you will be responsible for setting performance standards, managing store operations, and developing sales strategies to meet KPIs.Key ResponsibilitiesDrive Retail Excellence: Set high standards for retail...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    About Hang Seng Bank LimitedHang Seng Bank Limited is committed to service excellence, with a dynamic working environment, good career development opportunities, and competitive compensation packages.Job SummaryWe are seeking a high-calibre professional to lead retail deposits growth activities, drive customer preference, and grow digital usage. The ideal...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Drive Sustainable Growth as a Chief Retail Banking StrategistHang Seng Bank Limited is committed to service excellence and seeks high-calibre talent to contribute to our retail transactional banking strategy. As a Chief Retail Banking Strategist, you will play a vital role in optimising our retail banking balance sheet and transfer pricing matters for...

  • Nike Retail Manager

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Nike Full time

    OverviewNike, Inc. is a leading sportswear brand that seeks ambitious and results-driven professionals to join its retail team.About the RoleWe are seeking an experienced Retail Manager to lead our store teams and drive business growth in a fast-paced retail environment.Key Responsibilities:Lead and motivate store teams to achieve sales targets and provide...


  • Hong Kong, Central and Western District, Hong Kong SAR China Abercrombie and Fitch Stores Full time

    About the RoleAbercrombie & Fitch Stores is seeking an experienced Senior Retail Store Leader to join our team in Hong Kong. As a Senior Retail Store Leader, you will be responsible for driving business results and delivering outstanding customer experiences in one of our multi-million dollar store locations.Key ResponsibilitiesCustomer Experience: Build...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    At HSBC, we are committed to delivering exceptional results and driving business growth in the Asia-Pacific region.Our Consumer Assets team is responsible for improving portfolio profitability and achieving growth objectives for all lending products, including credit cards, personal loans, overdrafts, and mortgages.We are currently seeking a high-calibre...

  • Retail Lease Manager

    3 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China King Deux Search & Consulting Full time

    Leasing Manager Job DescriptionWe are seeking a skilled Leasing Manager to join our team at King Deux Search & Consulting.About the CompanyKing Deux Search & Consulting is a leading executive search firm specializing in talent solutions for financial services and commerce. Our mission is to deliver exceptional results while fostering long-term partnerships...