Full Time Banking Professional

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full time
Job Description

We are looking for a highly motivated and results-driven Customer Service Officer to join our team at the Bank of China. As a key player in our Personal Banking and Wealth Management Department, you will be responsible for providing excellent customer service, processing transactions efficiently, and identifying opportunities to sell our retail banking products.

Key Tasks and Responsibilities
  1. Deliver quality customer services through counter transactions, ensuring that customer needs are met promptly and professionally.
  2. Support back-end branch operations by handling daily transactions, customer inquiries, and internal documentation.
  3. Cross-sell retail banking products to customers, highlighting the benefits and features of our products and services.

Requirements and Qualifications
  • Secondary School graduate or above with a strong background in sales and customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.

What We Offer

The Bank of China offers a rewarding career opportunity for the right candidate, with a competitive salary package, comprehensive benefits, and opportunities for professional growth and development.



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