Claims Policy Owner and Service Leader

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Harvest Personnel Agency Full time

Overview:

The Senior Manager – Policy Owner Services role at Harvest Personnel Agency involves leading a team to deliver high-quality services that meet or exceed customer expectations. This position requires a seasoned professional with a strong background in claims management, who can develop and implement effective policies and procedures to ensure seamless operations.

Key Responsibilities:

  • Develop and implement claims policies and procedures that align with company goals and regulatory requirements
  • Lead a team of claims professionals to achieve set service standards and company goals
  • Collaborate with auditors to ensure compliance with regulatory requirements and company policies
  • Design and implement system improvements to enhance claims processing efficiency
  • Provide coaching and training to subordinates to develop their skills and knowledge

Requirements:

To excel in this role, you must have a university degree and at least 10 years of experience in claims in the life insurance industry, with supervisory experience for at least 2 years. Strong problem-solving skills, analytical skills, and independence are essential. A good command of both written Chinese and English is also required.



  • Hong Kong, Central and Western District, Hong Kong SAR China Harvest Personnel Agency Full time

    Job Description:As a Senior Manager – Policy Owner Services at Harvest Personnel Agency, you will be responsible for overseeing the team to achieve set service standards and company goals. Your key responsibilities will include handling and assessing various types of insurance claims, ensuring compliance with regulatory requirements, company policies, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Harvest Personnel Agency Full time

    Job Summary:We are seeking an experienced Senior Manager – Policy Owner Services to join our team at Harvest Personnel Agency. As a seasoned professional in claims management, you will lead a team to deliver high-quality services that meet or exceed customer expectations. If you have a strong background in claims management, excellent leadership skills,...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA Hong Kong and Macau Full time

    Role OverviewAs a Service Policy Specialist, you will be responsible for providing exceptional customer service and ensuring timely resolution of policy-related queries. Key responsibilities include verifying client data in various systems, manually processing exceptional cases, and assisting other teams with ad-hoc tasks when required.Job Description:In...


  • Hong Kong, Central and Western District, Hong Kong SAR China Digital Policy Full time

    Job OverviewThe Digital Policy is seeking a highly experienced Senior Manager to lead our life and health technology initiatives.Key ResponsibilitiesDevelop and implement strategies to engage with strategic enterprises from the life and health technology industry.Provide support in negotiating with these enterprises and offer aftercare services.Assist senior...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA Hong Kong and Macau Full time

    Our VisionWe're committed to creating a healthier, more sustainable future. Our ambition is to help a billion people live Healthier, Longer, Better Lives by 2030.About the RoleThis position is responsible for providing after-sales support for policy-related administrative processes in the Hong Kong market based on guidelines set for AIA insurance policies....


  • Hong Kong, Central and Western District, Hong Kong SAR China Digital Policy Full time

    Company OverviewThe Office for Attracting Strategic Enterprises is a dedicated office tasked to attract high potential and representative strategic enterprises from around the globe.Salary and BenefitsThe successful candidate will be employed on non-civil service contract terms for 24 months or up to 31 March 2027, whichever is earlier. A gratuity may be...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About AIA International LimitedAt AIA, we're on a mission to create a healthier, more sustainable future for everyone. Our goal is to help people live Healthier, Longer, Better Lives by 2030.We believe that ambitious individuals who share our vision can make a real difference in shaping the future. That's why we're looking for talented professionals like you...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    Job OverviewWe are seeking a seasoned leader to spearhead our initiatives in advancing market infrastructure, systems, and policies at Hong Kong Exchanges and Clearing Limited.


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    AIA International Limited is driving a movement to create a healthier, more sustainable future for everyone. We are seeking ambitious individuals who believe in playing an important part in shaping that future.As a Customer Service Representative - Insurance Advisor, you will handle customer enquiries and complaints regarding all activities in operation...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    Company OverviewHong Kong Exchanges and Clearing Limited (HKEX) is home to Asia's most dynamic and vibrant capital markets. We connect capital, ideas, inspiration, and innovation to create deeper, more diverse, and liquid global capital markets. This provides greater choice and opportunity for our customers every day.Job SummaryWe are seeking a senior...


  • Hong Kong, Central and Western District, Hong Kong SAR China Stranger Soccer Full time

    Discover a New Career Opportunity with Stranger SoccerAs a License Owner in Hong Kong, you'll join a fast-growing company that's disrupting the sports & recreation industry. We're on a mission to make playing football accessible to everyone.Our cutting-edge platform enables users to browse, book, and play football games seamlessly. With your leadership,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    Company OverviewCiti, a global leader in financial services, connects millions of people across hundreds of cities and countries every day. With over 200 years of experience, Citi provides a broad range of financial services and products to clients around the world.Job DescriptionLead a small Customer Service team (typically up to 10) and oversee their...


  • Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full time

    Job Title: Strategic Procurement LeaderAbout the Company:JC Executive Search is seeking a seasoned procurement professional to lead our procurement team. This role requires an experienced leader with extensive knowledge in procurement, strong analytical skills, and excellent communication skills.Key Responsibilities:Establish, review, and implement...


  • Hong Kong, Central and Western District, Hong Kong SAR China CLSA Full time

    About the PositionThe CLSA is seeking a highly skilled Financial Services Leader to fill the role of Assistant Manager. As a key member of our team, you will be responsible for developing and maintaining strong relationships with External Asset Management (EAM)/ Introducing Broker(IB) institutional clients.Key ResponsibilitiesCollaborate with Senior Manager...


  • Hong Kong, Central and Western District, Hong Kong SAR China Digital Policy Full time

    About Digital PolicyDigital Policy is a dedicated office of the HKSAR Government tasked to attract high potential and representative strategic enterprises from around the globe. Our mission is to leverage on our sector knowledge, industry experience and network to assist enterprises from strategic industries to set up or expand their businesses in Hong...


  • Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full time

    Job SummaryWe are seeking a highly experienced and skilled Strategic Procurement Leader to join our team at JC Executive Search.About the RoleThe Strategic Procurement Leader will be responsible for establishing and enhancing corporate policy, procedures, systems, and governance models to improve operational efficiency and effectiveness. This role will also...


  • Hong Kong, Central and Western District, Hong Kong SAR China Digital Policy Full time

    Company OverviewOur organization is committed to fostering a thriving life and health technology ecosystem in Hong Kong. As part of our digital policy initiatives, we are seeking a highly skilled professional to join our team as a Senior Manager (Life and Health Technology).Salary and BenefitsThe selected candidate will be employed on a non-civil service...


  • Hong Kong, Central and Western District, Hong Kong SAR China Digital Policy Full time

    Job Title and ResponsibilitiesWe are seeking a highly experienced professional to fill the role of Senior Manager (Life and Health Technology) and take charge of our digital policy initiatives. The successful candidate will be responsible for engaging with strategic enterprises, providing aftercare services, and developing outreaching and promotional...


  • Hong Kong, Central and Western District, Hong Kong SAR China CLSA Full time

    Company Overview:CLSA, a leading financial services company, is seeking an experienced Finance Officer to join its team. As a key member of the finance department, you will be responsible for reviewing staff expense claims and ensuring compliance with company policies.Key Responsibilities:Validate information and supporting documents in expense...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job Description:As a Deputy / Assistant Personal Banking Manager in our Contact Centre, WMS - Insurance team, you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include handling customer enquiries and resolving issues related to insurance policy operations, such as underwriting, policy...