Assistant Membership Services Coordinator
7 days ago
We are seeking an exceptional individual for the role of Assistant Membership Manager at Kowloon Cricket Club.
Job Description- Prepare and Analyze Membership Reports: Develop and maintain accurate membership reports to inform business decisions.
- Provide Guidance and Support: Offer expert guidance to the team on handling complex enquiries, ensuring consistency with company policies.
- Enhance Member Experience: Foster positive relationships with members by addressing complaints promptly and professionally.
- Organise Memorable Events: Plan and execute engaging events, including member interviews, AGMs, and EGMs.
- Lead the Membership Team: Supervise and direct the daily operations of the Membership Team.
- Process Membership Applications: Efficiently process new member applications, resignations, and changes of particulars.
- Maintain Accurate Databases: Ensure up-to-date and accurate databases of club members.
- Deliver Service Training: Provide comprehensive service training to the Membership Team.
- Collaborate with Senior Management: Regularly report to the Department Head of Membership Department.
- Bachelor's degree in Public Relations, Communications, Journalism, or a related field.
- Minimum 5 years of relevant work experience or 2 years in a senior PR, Marketing, or administrative position.
- Proven project management, analytical, and problem-solving skills.
- Proficient in MS Office: Excel, PowerPoint, Word, and Chinese processing.
- Exceptional writing, communication, and service skills.
- Native fluency in English, Cantonese, and Putonghua.
- Able to work under pressure and meet deadlines.
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Membership Coordinator
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeWe are seeking a highly skilled and motivated Membership Supervisor to join our team at the West Kowloon Cultural District Authority. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, handling customer inquiries and complaints, and promoting our membership programs.Key...
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Membership Coordinator
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeAbout M+M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in the West Kowloon area, we are one of the leading museums of modern and contemporary visual culture in the world.The RoleWe are seeking a highly...
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Membership Team Leader
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeWe are looking for an exceptional Assistant Membership Manager to join our team at Kowloon Cricket Club.Job Description HighlightsMembership Data Analysis: Conduct in-depth analysis of membership data to inform business decisions.Guidance and Support: Provide expert guidance to the team on handling complex member enquiries.Enhancing Member Experience: Foster...
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Club Membership Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club seeks a highly skilled Assistant Membership Manager to drive our membership operations forward.Job Key AreasMembership Report Creation: Design and produce regular membership reports to inform key stakeholders.Enquiry Resolution: Resolve complex member enquiries with guidance from senior management.Member Engagement: Build strong...
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Membership Team Coordinator
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Membership Operations Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club is a renowned recreational facility seeking an experienced professional for the role of Assistant Membership Manager.Key ResponsibilitiesMembership Report Generation: Prepare detailed written and statistical membership reports to ensure accurate data analysis.Enquiry Handling: Provide guidance to the team on handling complex enquiries or...
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Senior Facility Coordinator
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Part-time Membership Liaison
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Assistant manager
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Building Services Coordinator
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Customer Service Representative
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Customer Service Representative
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeJob Details:The Membership Supervisor will play a key role in delivering exceptional customer service to M+ members.About the Position:The successful candidate will be responsible for providing high-quality customer service, handling customer inquiries and complaints, processing membership transactions, and promoting members'...
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Senior Property Services Executive
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Hong Kong, Central and Western District, Hong Kong SAR China Hang Lung Properties Full timeCompany OverviewHang Lung Properties Limited is a leading real estate developer in Hong Kong and mainland China. Our diversified portfolio of investment properties boasts exceptional quality of architectural design, services, and sustainable features.We value our people as the most precious asset of the Hang Lung family. They drive forward our development...
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Administrative Services Coordinator
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