Change Management Specialist
6 days ago
About the Role:
The Change Management Specialist will play a key role in ensuring projects meet objectives by increasing employee adoption and usage. This person will focus on the people side of change – including changes to business processes, systems and technology, job role and organizational structures.
Key Responsibilities:
- Assess the change impact and develop strategies to mitigate resistance
- Apply a structured methodology and lead change management activities to drive adoption and usage
- Integrate change management activities into change plans and strategy to ensure successful implementation
- Identify and manage anticipated resistance to change
- Consult and coach project teams to ensure effective communication and training
- Support communication and training efforts to ensure employee readiness
- Support and engage senior leaders to ensure their role in change sponsorship
- Coach managers and supervisors to navigate their teams through change
- Coordinate efforts with other change specialists and support teams to ensure seamless implementation
- Evaluate and ensure user readiness for change
- Track and report issues related to change implementation
- Define and measure success and change progress
Requirements:
- Exceptional communication skills – both written and verbal
- Excellent active listening skills
- Ability to clearly articulate messages to a variety of audiences
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or goal
- Ability to manage multiple projects simultaneously
- Flexible and adaptable; able to work in ambiguous situations
- Problem solving and root cause identification skills
- Able to work effectively at all levels in an organization
- Must be a team player and able to work collaboratively with others as well as on your own
- Experience with Change Management methodologies a plus
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