Change Management Specialist

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full time

About the Role:

The Change Management Specialist will play a key role in ensuring projects meet objectives by increasing employee adoption and usage. This person will focus on the people side of change – including changes to business processes, systems and technology, job role and organizational structures.

Key Responsibilities:

  • Assess the change impact and develop strategies to mitigate resistance
  • Apply a structured methodology and lead change management activities to drive adoption and usage
  • Integrate change management activities into change plans and strategy to ensure successful implementation
  • Identify and manage anticipated resistance to change
  • Consult and coach project teams to ensure effective communication and training
  • Support communication and training efforts to ensure employee readiness
  • Support and engage senior leaders to ensure their role in change sponsorship
  • Coach managers and supervisors to navigate their teams through change
  • Coordinate efforts with other change specialists and support teams to ensure seamless implementation
  • Evaluate and ensure user readiness for change
  • Track and report issues related to change implementation
  • Define and measure success and change progress

Requirements:

  • Exceptional communication skills – both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Ability to manage multiple projects simultaneously
  • Flexible and adaptable; able to work in ambiguous situations
  • Problem solving and root cause identification skills
  • Able to work effectively at all levels in an organization
  • Must be a team player and able to work collaboratively with others as well as on your own
  • Experience with Change Management methodologies a plus


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