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Digital Change Manager

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Herbert Smith Freehills Full time

About Herbert Smith Freehills

We are a leading global law firm that advises many of the world's largest and most ambitious organisations across all major regions of the globe. With over 5,000 people, including 3,100 lawyers and over 2,000 business services professionals, operating from our global network of offices across Asia Pacific, Europe, the Middle East and North America, we are at the heart of the new global business landscape providing premium quality, full-service legal advice.

The Opportunity

This is an exciting opportunity to join our new Digital Legal Delivery practice group as a Digital Change Manager. This role could be based in our Hong Kong or Singapore office but covering Asia and Australia. As a Digital Change Manager, you will sit within our centre of excellence and be responsible for a portfolio of change management activities related to our global digital transformation program. You will work in close collaboration with our team's Senior Manager based in Australia and other team members to drive global alignment (as appropriate) in change management strategies and implementation.

Key Responsibilities

  • Contribute to the design of our team's global change management strategy.
  • Contribute to the design of global training programs, communications and resources to enable the adoption of digital processes and tools.
  • Advising on tailored change approaches for Asia, such as identifying focus areas, optimal approaches, potential barriers to change, and key relationships to build and leverage within Asia.
  • Align change management activities with our ongoing portfolio of projects, through close collaboration with peers in the global Digital Change team.
  • Build and maintain a strong network via which you can leverage to effect change. Notably:
    • Closely collaborate with the Legal and Legal Technology functions of the Digital practice group, to effect change through execution of legal matters.
    • Relationships within the wider practice group and business services community (e.g. partners, lawyers, practice managers, PSLs, nominated champions, L&D) to guide them through the change process and empower them to champion digital transformation efforts.
  • Work closely with the practices and Digital Change project teams, to identify ways in which positive change / impact of digital projects can be measured and captured. This is a critical activity to enable the team to demonstrate ROI in Digital and an explicit focus of our firm's executive.
  • The Manager's execution of the change management strategy should then directly contribute to these outcomes.

Requirements

  • 5 years post-degree experience in a law firm or other professional services environment.
  • Experience in people management, showcasing an ability to guide, inspire, and support team members towards achieving common goals.
  • Strong understanding of legal processes and associated technology.
  • Demonstrable experience of delivering successful outcomes in a complex stakeholder environment – to encompass but not limited to problem identification and solution design.
  • Strategic, solution focused thinker – able to balance a desire for perfection with the need to achieve progress.
  • Excellent interpersonal skills with the ability to influence a diverse range of stakeholders. Internal candidates should have a good internal network and be well regarded by stakeholders within the firm.
  • Proven ability to contribute to a high performance team environment.

About Us

We are a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.

Working Environment

We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across your life.