Senior Cash Management Specialist

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time
Job Description

We are seeking a highly skilled Operation Officer to join our team at Bank of China (Hong Kong) Limited. As an Operation Officer, you will play a critical role in delivering and driving quality cash management services according to our segmented services model.

Key Responsibilities:
  • Serve as a dedicated customer contact point to deliver tailor-made and one-stop quality cash management services by closely following up client needs, conducting case investigation and system testing.
  • Process account maintenance of Corporate Banking Services Online and operate cash management products efficiently.
  • Implement and refine cash management projects, formulate workflows, continuously monitor and enhance services quality and pledges.
Requirements:
  • Holder of a degree or above.
  • At least 2 years' experience in corporate banking or cash management services.
  • Familiar with cash management related products and platforms.
  • Excellent interpersonal and communication skills.
  • Excellent analytical and numerical skills.
  • Proficient in Microsoft Office including Excel Macro.
  • Good command of both spoken and written English and Chinese. Mandarin is an advantage.
About the Role

This role requires a strong understanding of cash management services and excellent communication skills. You will work closely with product specialists and relationship managers to conduct client visits and business analytics, review product and services mix to achieve revenue growth.



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