Support Services Representative
3 days ago
Job Description:
As a Customer Services Officer, you will play a critical role in maintaining a good customer relationship by providing one-stop customer service. You will be responsible for handling telephone and email enquiries, delivering results to internal users, and handling ad-hoc assignments.
About Us:
Computer And Technologies Holdings Limited is a leading company in the industry, committed to providing excellent customer service and employee development.
Responsibilities:
- Handle telephone and email enquiries from customers in a professional manner.
- Provide one-stop customer service to maintain a good customer relationship.
- Deliver results to internal users and handle ad-hoc assignments.
Requirements:
- Form 5 or above, preferable with Certificate / Diploma in Service Management or Computer Studies.
- Good command of both written and spoken English and Chinese (Cantonese and Mandarin).
- Pleasant personality, patient, and able to work under pressure.
What We Offer:
We offer attractive remuneration packages with a wide range of fringe benefits, including medical & dental insurance, education allowance, performance bonus, and excellent career prospects to the right candidate. We also provide on-the-job training and specialized training programs to uplift the potential of our staff.
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