Customer Service

Galaxy Telecom (Hong Kong) Limited, established in 2003, is a leading provider of online B2B services. Our core business involves developing and operating advanced digital platforms that facilitate procurement, bidding, and marketplace transactions between suppliers and corporate clients. Position Summary The Customer Service serves as the primary point of...

Customer Relationship Supervisor Permanent Lead the Customer Service team in Hong Kong to support both pre‑purchase and post‑purchase activities, ensuring a seamless customer journey. Deliver exceptional service to enhance satisfaction and drive customer retention. Oversee operational processes in line with SOPs and company policies to achieve...

Our client is a Global Company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. They are now seeking a Logistics Executive, Plan & Book to join their team. Senior Customer Service Executive / Customer Service Executive Responsibilities Be the primary point of contact and act as an...

Responsibilities Oversee daily customer service operations to ensure all enquiries are handled promptly and professionally via phone, WhatsApp and other communication channels. Handle escalated cases including delivery issues, installation arrangements, order changes, cancellations and returns. Monitor service standards and ensure compliance with company...

Overview Join a leading dental clinic in Hong Kong and be part of a dynamic supportive working environment. We are looking for a customer service manager to play a vital role in enhancing our patient experience and ensuring our services reflect our brand values and reputation. Responsibilities Manage a team of reception officers and customer service...

We are looking for Customer Service Agent for a government customer. Job Duties Answer the service calls and log the information in the system Follow up the cases with related parties and update the call status to users Dispatch the service calls to dedicate engineers Data entry with the service information from the service reports General administrative...

Join to apply for the Customer Service Representative role at Global Payments Inc. 2 days ago Be among the first 25 applicants As a Customer Service Representative, you will be responsible for delivering professional customer service through inbound and outbound calls, building strong merchant relationships, maintaining up-to-date knowledge, coordinating...

Responsibilities Answer inbound calls regarding enquiries on general banking products & services. Provide efficient and quality service to satisfy customers’ needs by following established guidelines. Respond to customer enquiries and provide solutions and information within the standard service time. Handle complaints and collect feedback/suggestions from...

Customer Service Representative at Global Payments Inc. Join to apply for the Customer Service Representative role at Global Payments Inc. Responsibilities Provide professional quality customer services via handling inbound / outbound calls to merchants’ enquiries on credit card payment processing Establish good relationship with merchants by provision of...

A leading logistics company is seeking a Customer Relationship Supervisor in Hong Kong. The role involves leading the Customer Service team to ensure exceptional service, conducting risk assessments, and overseeing operational processes. Candidates should possess a Bachelor's degree and at least 5 years of supervisory experience in customer service,...