Customer Service Manager

Oversee the day-to-day operations of the Customer Service Department, taking full responsibility for its performance and compliance with regulatory standards. Manage client account opening processes, ensuring accuracy, efficiency, and adherence to SFC requirements. Coordinate and execute market-related activities, including promotional campaigns and client...

Add expected salary to your profile for insights Join the Team: Spice Up Your Career with TJI TJI's vision is to spice up every city and all walks of life with unique flavors, and we need the right talents to accomplish this vision together in our thriving and dynamic environment. Why TJI? Like our signature "Tam Jai Taste," we believe in pushing boundaries,...

Customer Relationship Supervisor Permanent Lead the Customer Service team in Hong Kong to support both pre‑purchase and post‑purchase activities, ensuring a seamless customer journey. Deliver exceptional service to enhance satisfaction and drive customer retention. Oversee operational processes in line with SOPs and company policies to achieve...

A thriving customer service provider in Hong Kong is looking for a Customer Service Manager. You will lead a team to handle inquiries via phone, email, and social media, striving to enhance customer satisfaction and experience. Candidates should have over 6 years of experience in customer service, including supervisory roles. Strong leadership and analytical...

Responsibilities The successful candidate will supervise and manage a team of Customer Service Staff, including the Concierge, VIC, and Hotline teams, overseeing the daily operations of the complex. They will enhance the service standards of both in-house frontliners and vendors for the prime office and retail premises. Duties include monitoring the...

Galaxy Telecom (Hong Kong) Limited, established in 2003, is a leading provider of online B2B services. Our core business involves developing and operating advanced digital platforms that facilitate procurement, bidding, and marketplace transactions between suppliers and corporate clients. Position Summary The Customer Service serves as the primary point of...

Our client is a Global Company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. They are now seeking a Logistics Executive, Plan & Book to join their team. Senior Customer Service Executive / Customer Service Executive Responsibilities Be the primary point of contact and act as an...

Principal Responsibilities Ensure smooth branch operation and achieve satisfactory audit rating through meeting all internal and external requirements of control and service standard Supervise the branch's performance and make changes if necessary Handle the platform and counter focus and ensuring that customers are receiving high levels of customer service...

Cornerstone is the Company at leading position in EV charging services industry. We are now looking for a high caliber like you to join us to fast‑track your career with us. Responsibilities Ensure all customer service handling procedure is in compliance with company policies and SOP. Provide excellent customer service via all channels (omni-chat, hotline...

Responsibilities Answer inbound calls regarding enquiries on general banking products & services. Provide efficient and quality service to satisfy customers’ needs by following established guidelines. Respond to customer enquiries and provide solutions and information within the standard service time. Handle complaints and collect feedback/suggestions from...