Customer Services
3 days ago
Responsibilities The successful candidate will supervise and manage a team of Customer Service Staff, including the Concierge, VIC, and Hotline teams, overseeing the daily operations of the complex. They will enhance the service standards of both in-house frontliners and vendors for the prime office and retail premises. Duties include monitoring the performance of frontliners in customer service, security, and cleaning service provisions; developing strategies to elevate Harbour City’s service excellence; conducting regular training on operations and service standards; performing service quality audits; and implementing service-related projects with internal and external parties. Working on duty rosters during weekends, statutory and general holidays is required. Requirements Degree holder in Property/Facilities Management, Hospitality or related disciplines Minimum 10 years of relevant working experience, including at least 3 years in a managerial role Proven track record in property management or hotel operations, with preferred experience managing Grade A shopping malls or office buildings Excellent command of written and spoken English and Chinese (including Putonghua); knowledge of additional languages (e.g. Korean and Japanese) is an advantage Relevant training background and professional membership in recognized property/facility management organisations is a plus Strong leadership skills with a demonstrated ability to manage and motivate diverse teams effectively Excellent interpersonal, communication and problem‑solving skills, paired with a mature, solution‑oriented mindset We offer a competitive remuneration package that is commensurate with experience and qualifications. Fringe benefits include the employer’s top‑up MPF contribution, a family medical plan, training sponsorship, employee wellness programmes, and other benefits. Interested parties are invited to send a full resume, stating contact telephone number, date available, present and expected salary, to our recruitment email address. (Personal data provided will be used strictly in accordance with the Company’s personal data policy, which is available upon request.) #J-18808-Ljbffr
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Customer Services Executive
5 days ago
Kowloon, Hong Kong SAR China Magic Clean Environmental Services Limited Full timeAdd expected salary to your profile for insights Responsibilities Handle daily CS operation, such as quotations, orders arrangements, invoicing and after-sales services. Follow‑up customers' enquiries and handle complaints to maintain customers satisfaction. Assist in sales leads follow‑up to close the deal and meet the target. Participate in marketing...
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Contract Customer Services Supervisor
5 days ago
Kowloon, Hong Kong SAR China CH Property Services Limited Full timeContract Customer Services Supervisor (Property Handover) CSI Group is a listed real estate developer specialising in high‑quality commercial and stylish residential projects across Hong Kong, Shanghai and Beijing. We are hiring a highly motivated professional to supervise customer services for a new residential project. Responsibilities Oversee all...
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Bilingual Customer Services
5 days ago
Kowloon, Hong Kong SAR China Magic Clean Environmental Services Limited Full timeA cleaning service provider in Hong Kong is looking for a Customer Service role focused on daily operations. Responsibilities include managing customer enquiries, invoicing, and engaging in marketing events. Candidates must possess excellent communication skills in English and Mandarin, with at least 1 year of experience in sales or customer service, though...
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Kowloon, Hong Kong SAR China iFAST ePension Services Limited Full timeA financial services company in Hong Kong is seeking a Senior Executive for its Customer Service Excellence Assurance Team. The role involves handling customer inquiries related to MPF operations while providing high-quality service. Candidates should be fluent in English and Cantonese, with 1-3 years of customer service experience. The position offers an...
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Bilingual Bank Teller
5 days ago
Kowloon, Hong Kong SAR China Manpower Services (Hong Kong) Limited Full timeA recruitment agency in Hong Kong is seeking a Bank Customer Service Ambassador / Teller to provide outstanding customer service and assist with counter operations. The role demands proactive individuals with strong communication skills and fluency in both English and Chinese. Candidates with more experience may be considered for a senior position, offering...
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Customer Service
5 days ago
Kowloon, Hong Kong SAR China Galaxy Telecom (Hong Kong) Limited Full timeGalaxy Telecom (Hong Kong) Limited, established in 2003, is a leading provider of online B2B services. Our core business involves developing and operating advanced digital platforms that facilitate procurement, bidding, and marketplace transactions between suppliers and corporate clients. Position Summary The Customer Service serves as the primary point of...
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Kowloon, Hong Kong SAR China iFAST ePension Services Limited Full timeSenior Executive/Executive, Customer Service Excellence Assurance Team iFAST ePension Services Limited is a subsidiary of iFAST Corporation Ltd., which is listed on Singapore’s SGX-ST Mainboard. We support and empower our pension partners in their digital transformation to achieve better customer engagement, enhanced operational efficiencies, and improved...
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B2B Customer Services Executive – Toys
5 days ago
Kowloon, Hong Kong SAR China Intertek Testing Services Hong Kong Ltd Full timeA multinational corporation in Hong Kong is seeking a Customer Services Executive to provide top-notch B2B services, ensuring quality for leading toy brands. The role involves coordinating client requests and internal teams, offering on-the-job training. Candidates should possess at least a Higher Diploma, customer service experience, and good English. Fresh...
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Customer Service
3 days ago
Kowloon, Hong Kong SAR China Chun Kee Logistics Services Company Limited Full timeA logistics services provider in Quarry Bay is looking for a Customer Service Clerk to handle inbound and outbound communications related to gas billing and customer account queries. Responsibilities include processing payments and supporting administrative tasks including data entry. Candidates should have relevant experience in customer service and be...
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Customer Service Officer
5 days ago
Kowloon, Hong Kong SAR China Synergis Management Services Limited Full timeA property management firm is looking for a Customer Service Officer in Tsim Sha Tsui. The role includes providing high-quality customer service to tenants and visitors and clerical support. The ideal candidate should be a HKDSE graduate or above, fluent in English, Cantonese, and Putonghua. Fresh graduates are encouraged to apply. Competitive salary between...
