Senior Customer Service Excellence Lead – HK MPF

Senior Executive/Executive, Customer Service Excellence Assurance Team iFAST ePension Services Limited is a subsidiary of iFAST Corporation Ltd., which is listed on Singapore’s SGX-ST Mainboard. We support and empower our pension partners in their digital transformation to achieve better customer engagement, enhanced operational efficiencies, and improved...

A leading service provider in Hong Kong is looking for a Customer Service Representative to join their eMPF Centre. This role involves providing counter service, solving MPF-related enquiries, and promoting digitalization of account management. Candidates should possess customer service experience, with fluency in English or Mandarin as a plus. The company...

Overview Handle MPF-related inquiries and requests from customers. Process MPF enrolment, contribution and withdrawal applications. Provide guidance and support to customers on MPF-related matters. Maintain accurate and up-to-date customer records. Assist with the preparation of MPF-related reports and documents. Collaborate with team members to ensure...

Senior Executive/ Executive, MPF Operations Add expected salary to your profile for insights iFAST ePension Services Limited is a subsidiary of iFAST Corporation Ltd., which is listed on Singapore’s SGX-ST Mainboard. We support and empower our pension partners in their digital transformation to achieve better customer engagement, enhanced operational...

Responsibilities Achieve / exceed individual sales target in light of meeting the needs of customers. Provide first‑class customer service which meets the policies / rules / standards / requirements / guidelines prescribed by all concerned regulators as well as the Bank. Handle and review existing customers’ MPF schemes. Explore new business from new and...

A leading customer service firm in Hong Kong is seeking a motivated Customer Service Project Officer/Senior Officer to enhance customer service operations across APAC. This role involves driving performance improvements, optimizing order management, and integrating data analytics and AI tools. Ideal candidates should have at least 3 years of relevant...

A leading insurance company in Hong Kong is looking for a professional to handle MPF-related inquiries and support customers in financial services. Candidates should ideally have at least one year of related experience, strong communication skills, and proficiency in using computer systems. The position offers comprehensive medical and dental coverage,...

A leading service provider in Hong Kong is seeking a Customer Service Executive to provide front-line service at their center. The ideal candidate will have at least 1 year of relevant experience and strong communication skills. Responsibilities include assisting customers with inquiries about MPF and promoting digital solutions. The role offers a...

About the role Kolb (HK) Ltd is a leading company in design, manufacturing and supply of turn‑key installations for bakeries and kitchens. Additionally we supply a full range of food consumables such as coffee, bread & cake mixes, pastry and chocolate products to enrich experience. We are seeking a full‑time Logistic Assistant to join our team in Kwun...

MPF Service Officer (4 days work) (30-50K) Ref: J041 Career with a Difference We offer flexible working hours, comprehensive training and excellent career development opportunities. We deliver professional MPF services and retirement planning to our clients. Working in our young and joyful international team including native Cantonese and English speakers,...