Contract Customer Services Supervisor
5 days ago
Contract Customer Services Supervisor (Property Handover) CSI Group is a listed real estate developer specialising in high‑quality commercial and stylish residential projects across Hong Kong, Shanghai and Beijing. We are hiring a highly motivated professional to supervise customer services for a new residential project. Responsibilities Oversee all customer‑services duties including flat handovers and after‑sales support. Lead and supervise a small team to deliver pre‑handover inspections, handover operations, preparation of handover kits and associated materials. Handle general inquiries, complaints, defect rectification and take effective follow‑up actions. Execute administrative and clerical support in necessary documentation and report. Liaise with customers, contractors, sales and marketing team, and project management team to ensure all rectification works are conducted in a timely manner. Qualifications Bachelor’s degree in Property Management, Real Estate, Hospitality or related disciplines. Minimum of 3 years’ relevant experience in property handover and real estate after‑sales services, with at least 1 year in a supervisory role. Well‑organized, flexible and confident in handling challenges. Strong customer‑centric mindset, good communication skills and problem‑solving abilities. Good spoken and written English and Chinese (including Mandarin). Proficient in MS Word, Excel, Chinese & English word processing. Benefits Working at CSI Group provides outstanding opportunities for professional and personal development. We offer a competitive salary and benefits commensurate with your qualifications and experience. Interested parties please click “APPLY NOW” for job application by submitting your detailed resume with present/expected salary and notice period. Personal data collected will be used for recruitment purposes only. #J-18808-Ljbffr
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Japanese Speaking Customer Service
3 days ago
Kowloon, Hong Kong SAR China Kingsway Personnel Ltd. Full timeJapanese Speaking Customer Service /Supervisor San Po Kong ~HK$23K Good command of Japanese (N2 or above) and English Nature of Business: Japanese Logistics Company Work days: Mon to Fri Benefits Medical insurance Discretionary bonus Bank holiday Responsibilities Communicate with clients, sales and internal operation and warehouse team Handle shipment,...
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Property Handover
5 days ago
Kowloon, Hong Kong SAR China CH Property Services Limited Full timeA leading property services provider in Hong Kong seeks a Contract Customer Services Supervisor to oversee customer services for a new residential project. Responsibilities include managing flat handovers, supervising a small team, and addressing inquiries and complaints. Candidates should possess a Bachelor's degree in Property Management or a related...
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Contract Customer Services Assistant
5 days ago
Kowloon, Hong Kong SAR China City Super Limited Full timeContract Customer Services Assistant (5-day work week) Add expected salary to your profile for insights Provide professional Customer Service via hotline/ emails/ letters for maintaining service level in line with Standard Operation Procedures Work closely with internal parties to handle customer comments, feedback or complaints and provide the best...
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Customer Service
5 days ago
Kowloon, Hong Kong SAR China Galaxy Telecom (Hong Kong) Limited Full timeGalaxy Telecom (Hong Kong) Limited, established in 2003, is a leading provider of online B2B services. Our core business involves developing and operating advanced digital platforms that facilitate procurement, bidding, and marketplace transactions between suppliers and corporate clients. Position Summary The Customer Service serves as the primary point of...
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Customer Services Representative
5 days ago
Kowloon, Hong Kong SAR China ExcelNet Total HR Solutions Full timeCustomer Services Representative (Call Centre) Our Client, MNC of logistics industry, is now looking for a Full Time CS Contract staff for handling key account customer. Responsibilities: Work in Key Account Support Team in Customer Service, provide quality and premium services to our key customers Handle customer enquiries, complaints and provide solutions...
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Customer Relationship Supervisor Permanent
5 days ago
Kowloon, Hong Kong SAR China UPS Parcel Delivery Service Limited Full timeCustomer Relationship Supervisor Permanent Lead the Customer Service team in Hong Kong to support both pre‑purchase and post‑purchase activities, ensuring a seamless customer journey. Deliver exceptional service to enhance satisfaction and drive customer retention. Oversee operational processes in line with SOPs and company policies to achieve...
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Customer Service Officer
5 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeOur client is a fast-growing and modern renovation company, they invite bright and energetic candidate for the following vacancy: Customer Service Officer RESPONSIBILITIES Contact and handle customer enquiry Identify inquiry and assign to sales Build system to monitor the process of renovation project Assist sales department to achieve sales target Identify...
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Services Supervisor
24 hours ago
Kowloon, Hong Kong SAR China Chubb Hong Kong Limited Full timeAbout the Company A leading provider of fire safety and security solutions, we at Chubb Fire & Security are driven by a powerful purpose - to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST & BUILDING GREAT LEADERS. Position Overview We are seeking a talented field supervisor who is a good team player, forward-thinking,...
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Customer Service Officer
5 days ago
Kowloon, Hong Kong SAR China Ultra Active Technology Limited Full timeSelling Audio Visual, Video Conference and Smart Office solutions to large companies. Duties Provide Maintenance Renewal Proposals to customers. Monitor equipment maintenance expiry dates. Office administration, e.g., document filing, update records. Assist customer service and administration supervisors. Job Requirements Degree/Higher Diploma/Diploma in...
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Customer Services Officer
5 days ago
Kowloon, Hong Kong SAR China Sun Job Consultants Full timeCustomer Services Officer Our client is dedicated to making Hong Kong trouble-free/unfinished decorations. It’s the leader of the Hong Kong Internet decoration industry, the decoration guy will bring new changes to the traditional decoration and home furnishing fields through the O2O model, continue to create value for users, and lead the development of...