Contract Customer Services Assistant

7 days ago


Kowloon, Hong Kong SAR China City Super Limited Full time

Contract Customer Services Assistant (5-day work week) Add expected salary to your profile for insights Provide professional Customer Service via hotline/ emails/ letters for maintaining service level in line with Standard Operation Procedures Work closely with internal parties to handle customer comments, feedback or complaints and provide the best solutions for building excellent customer relationships and the service culture Promote and support the smooth running of the membership program Collect feedback & reflect customer needs and expectations to the Group Support on the administration duty on customer service related materials City Super Group is a Hong Kong-based retail chain and mega lifestyle specialty store. Established in 1996, we opened the first store in the prestigious shopping hub of Causeway Bay. Throughout the years, adhering to the spirit of craftsmanship – "crafting a better lifestyle" – we have continued to offer a premium selection of products from around the world for busy urban professionals who pursue a premium quality of life. We currently operate nineteen Hong Kong stores, three Shanghai stores, one Nanjing store and ten Taiwan stores across the four brands – city’super, city’super neighbourhood, LOG-ON and cafe ToGather. Job Requirements Diploma or above with at least one year working experience in Customer Services Detail-oriented and positive-minded, good interpersonal and communication skills, service-oriented Good command of written and spoken Cantonese, English and Putonghua Immediate availability is highly preferred, contract period from now until 13Feb 2026 Candidates with good performance will be considered for a full-time position Working time Monday - Friday from 10 am - 6:30 pm We offer a competitive remuneration package and good prospects to the right candidates. If you are interested, please send your full resume and expected salary to us. Data collected will be kept confidential and used for recruitment purposes only. Your application will include the following questions: How many years' experience do you have as a customer service assistant? How many years' experience do you have as a Contract Supervisor? Do you have experience in a role which requires relationship management experience? Which of the following statements best describes your right to work in Hong Kong? #J-18808-Ljbffr



  • Kowloon, Hong Kong SAR China CH Property Services Limited Full time

    Contract Customer Services Supervisor (Property Handover) CSI Group is a listed real estate developer specialising in high‑quality commercial and stylish residential projects across Hong Kong, Shanghai and Beijing. We are hiring a highly motivated professional to supervise customer services for a new residential project. Responsibilities Oversee all...


  • Kowloon, Hong Kong SAR China Magic Clean Environmental Services Limited Full time

    Add expected salary to your profile for insights Responsibilities Handle daily CS operation, such as quotations, orders arrangements, invoicing and after-sales services. Follow‑up customers' enquiries and handle complaints to maintain customers satisfaction. Assist in sales leads follow‑up to close the deal and meet the target. Participate in marketing...


  • Kowloon, Hong Kong SAR China Hong Kong Job Consulting Full time

    Customer Services Officer (Teller) (Secondment Contract) A reputable China-based Bank with its Group Company listed in Hong Kong is looking for a high‑calibre Customer Services Officer (Counter Operations) of secondment contract in branch. Job Responsibilities Provide professional and efficient counter services to the customers; Establish good...


  • Kowloon, Hong Kong SAR China WallStone Partners & Company Limited Full time

    Insurance Customer Service Assistant (Payment / Document Verification) 1 year contract. Subject to extension or perm conversion. Basic Salary $18000 month + Gratuity + Medical Insurance Working location: TST Harbour City Reasonable OT is required. Requirement Native in Cantonese, Good command in Mandarin, Standard English. Good CS skills, Sincere Outlook and...


  • Kowloon, Hong Kong SAR China SOGO Hong Kong Co Ltd Full time

    Customer Service Officer Handle customers' enquiries and complaints (face-to-face, phone and email) Provide immediate support for customers Assist day-to-day operation of the Concierge / VIP Service Center / eStore collect centre / Call Center Shift duties are required and may need to work overtime according to actual needs Assist ad hoc tasks as assigned by...

  • Customer Service

    7 days ago


    Kowloon, Hong Kong SAR China City Super Limited Full time

    A retail chain in Hong Kong is seeking a Contract Customer Services Assistant for a 5-day work week. The role involves providing exceptional customer service through various channels, handling customer feedback, and promoting the membership program. Candidates should have a diploma and at least one year of customer service experience. A strong command of...


  • Kowloon, Hong Kong SAR China Chandler Macleod Group Full time

    A customer service provider in Hong Kong is seeking candidates for a role requiring expertise in handling calls and resolving customer issues. The ideal candidate will have a bachelor's degree, at least 1-2 years in customer service, and fluency in Cantonese, English, and Mandarin. The role focuses on improving customer engagement and providing timely...


  • Kowloon, Hong Kong SAR China Function One Computer Services Full time

    A leading IT managed service provider in Hong Kong is seeking an Executive Assistant to provide comprehensive support to the Director. The role includes drafting and negotiating various commercial contracts, assisting with the formation of overseas companies, and managing legal documents. Candidates should have a degree in a relevant field, at least 3 years...


  • Kowloon, Hong Kong SAR China Career International AP (Hong Kong) Limited Full time

    Contract Customer Service Coordinator - Supply Chain Our client has been a leading company for more than 130 years, continually transforming and redefining the world of health care. Location: Kowloon Bay, Mon- Fri, 9am - 5:30pm Responsibility: Respond promptly to general inquiries and quotations from customers as well as supply or delivery partners, ensuring...


  • Kowloon, Hong Kong SAR China Chevalier Group - Lifts & Escalators Full time

    Chevalier (HK) Limited provides installation, testing, repair, maintenance, and modernization services of lifts and escalators. We participate in different kinds of development projects consisting of commercial buildings, hotels, private residential estates and public housing projects etc. Established in 1970, the lift and escalator division was Chevalier's...