CUSTOMER SERVICES OFFICER

4 days ago


Kowloon, Hong Kong SAR China SOGO Hong Kong Co Ltd Full time

Customer Service Officer Handle customers' enquiries and complaints (face-to-face, phone and email) Provide immediate support for customers Assist day-to-day operation of the Concierge / VIP Service Center / eStore collect centre / Call Center Shift duties are required and may need to work overtime according to actual needs Assist ad hoc tasks as assigned by superior Requirements Positive working attitude with a sense of responsibility Good communication and customer services skills Fluent Cantonese, Mandarin and English Experience in customer services role is preferred but is not a must Candidates with supervisory experience will be considered for Customer Services Officer Benefits We offer an attractive salary package, public holidays, group medical insurance, excellent career development opportunities and other competitive fringe benefits to the qualified candidates. Application Please send in your application details together with current and expected salary to the Human Resources by clicking the below 'Apply Now' or via: Information provided will be for the purpose of selection within the Group and only shortlisted candidates will be considered. All applications will be retained for a maximum period of six months. #J-18808-Ljbffr



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