Customer Services Officer

4 days ago


Kowloon, Hong Kong SAR China Sun Job Consultants Full time

Customer Services Officer Our client is dedicated to making Hong Kong trouble-free/unfinished decorations. It’s the leader of the Hong Kong Internet decoration industry, the decoration guy will bring new changes to the traditional decoration and home furnishing fields through the O2O model, continue to create value for users, and lead the development of the industry. Now, they are recruiting one Customer Service Officer to join their team. RESPONSIBILITIES: Contact and handle a customer inquiry Identify inquiries and assign them to sales follow-up Build a system to monitor the process of the renovation project Identify areas of improvement and recommend actions for sales operations Prepare quality reports for management Perform other tasks assigned by the supervisor REQUIREMENTS: Secondary education level or above Min 2-year Sales / Key Account Servicing / Customer Service experience is preferred Fluent in spoken and written Chinese Fair in English and Mandarin Mature, cheerful, excellent communication, interpersonal, and presentation skills Organized with strong attention to details Good team player with resilience Customer service experience is preferred Shift duty and outdoor work are required Benefits: 13 Month Salary + Discretionary Bonus, 11 days Annual Leave, Medical. Contact Interested and qualified parties please send full resume including current salary, expected salary, and availability to Please call us at for any recruiting inquiries. Or Click WhatsApp recruitment. Our Resume Submit #J-18808-Ljbffr



  • Kowloon, Hong Kong SAR China Ultra Active Technology Limited Full time

    Selling Audio Visual, Video Conference and Smart Office solutions to large companies. Duties Provide Maintenance Renewal Proposals to customers. Monitor equipment maintenance expiry dates. Office administration, e.g., document filing, update records. Assist customer service and administration supervisors. Job Requirements Degree/Higher Diploma/Diploma in...


  • Kowloon, Hong Kong SAR China Hong Kong Ticketing (International) Limited Full time

    Officer/ Senior Officer - Customer Services Deliver excellent service based on customer service protocol and ensure customer satisfaction via telephone calls, WhatsApp and/or in-person Cooperate with other teams to ensure timely resolution of customer requests and problems for ticketing enquiries Provide general administrative and clerical support To perform...


  • Kowloon, Hong Kong SAR China Synergis Management Services Limited Full time

    A property management firm is looking for a Customer Service Officer in Tsim Sha Tsui. The role includes providing high-quality customer service to tenants and visitors and clerical support. The ideal candidate should be a HKDSE graduate or above, fluent in English, Cantonese, and Putonghua. Fresh graduates are encouraged to apply. Competitive salary between...


  • Kowloon, Hong Kong SAR China Delken Group Limited Full time

    Our client is a fast-growing and modern renovation company, they invite bright and energetic candidate for the following vacancy: Customer Service Officer RESPONSIBILITIES Contact and handle customer enquiry Identify inquiry and assign to sales Build system to monitor the process of renovation project Assist sales department to achieve sales target Identify...


  • Kowloon, Hong Kong SAR China SOGO Hong Kong Co Ltd Full time

    Customer Service Officer Handle customers' enquiries and complaints (face-to-face, phone and email) Provide immediate support for customers Assist day-to-day operation of the Concierge / VIP Service Center / eStore collect centre / Call Center Shift duties are required and may need to work overtime according to actual needs Assist ad hoc tasks as assigned by...


  • kowloon, Hong Kong SAR China HSBC Full time

    Customer Services Officer Location: Tsim Sha Tsui, Hong Kong SAR Salary: HKD 21,000 – 23,000 per month Hiring for entry level, full-time position. Fresh graduates are also welcome. Responsibilities Handle irregular refunds, conduct investigations, and resolve cases by liaising with merchants, vendors, cardholders, member banks, and internal departments....


  • Kowloon, Hong Kong SAR China Superhub Limited Full time

    Join a leading company in the growing Cloud Computing industry! We are looking for a Customer Service Officer to support clients in onboarding and managing their cloud services. You will be the first point of contact for subscription and billing inquiries, providing friendly and professional assistance. Training will be provided on Microsoft cloud products...


  • Kowloon, Hong Kong SAR China Zircon Securities (HK) Limited Full time

    Responsibilities Handle customer inquiries, complaints, and escalations in a timely and professional manner, implementing resolutions to maintain high levels of client satisfaction. Handle client account opening processes, ensuring accuracy, efficiency, and adherence to SFC requirements. Coordinate and execute market-related activities, including promotional...


  • Kowloon, Hong Kong SAR China Infocast Limited Full time

    Add expected salary to your profile for insights As a major contact point with customers, follow up enquires, assist in forming client retention to ensure smooth account operations. Background: Infocast is the solution-providing vendor offering the one-stop-shop financial solution to our enterprise clients. Enterprise solution team is mainly facing banks as...


  • Kowloon, Hong Kong SAR China Cornerstone Technologies Holdings Limited Full time

    Add expected salary to your profile for insights Cornerstone is the Company at leading position in EV charging services industry. We are now looking for a high caliberlike you to join us to fast-track your career with us. Responsibilities: Ensure all customer service handling procedure is in compliance with company policies and SOP Provide excellent customer...