CUSTOMER SERVICE ASSOCIATE
1 week ago
CUSTOMER SERVICE ASSOCIATE (HOTLINE) (5-day work) To handle telephone enquiries and complaints from public and tenants in a professional manner. To update information database and consolidate reports. To perform administrative and ad-hoc duties as assigned. 8-hour shift duty is required. Requirements Good communication and interpersonal skills with good telephone manner and customer focus. Form 5 / DSE or above. Experience in property management or hospitality industry is preferred, especially in report centre or control room. Fresh university graduates with some part-time experience in hotline service will also be considered. Good command of written and spoken English and Chinese (including Putonghua). Proficiency in MS applications (Word, Excel and Chinese Word Processing). We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include a 5-day work week, general holidays, 14 days of annual leave, employer’s top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits. Interested parties are invited to contact us by sending full resume stating contact telephone number, date available, present and expected salary by pressing "Apply Now" below. (Personal data provided will be used strictly in accordance with the Company’s personal data policy which is available upon request.) #J-18808-Ljbffr
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Customer Services Associates
2 days ago
Kowloon, Hong Kong SAR China Trinity Medical Imaging Centre Limited Full timeCustomer Services Associates (Call Team) Handle general call center duties including incoming calls, WhatsApp and WeChat arrangements Ensure that calls and emails are handled according to the company’s service level with a professional manner Answer / follow up patient’s inquiry and appointment booking Any assigned responsibilities by supervisor...
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Kowloon, Hong Kong SAR China Peninsula Merchandising Limited Full timeA retail company in Hong Kong is looking for a Temporary Customer Service Associate to join their team during the festive season. The role requires handling inbound customer calls, providing exceptional service, and addressing inquiries on various topics. Ideal candidates are university students or fresh graduates with strong communication skills in English...
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Customer Operations
2 weeks ago
Kowloon, Hong Kong SAR China GOGO TECH LTD Full timeA logistics technology company based in Hong Kong seeks a Customer Service Associate to manage incoming calls and support operations in billing and revenue management. The ideal candidate should have at least 1 year experience in customer service, be enthusiastic about logistics and technology, and possess strong problem-solving abilities. Bilingual skills...
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Kowloon, Hong Kong SAR China Peninsula Merchandising Limited Full timeTemporary Customer Service Associate We are looking for a Customer Service Associate to join our Retail Team during the upcoming festive season. You will be the first point of contact for all incoming calls from our customers. Key Accountabilities Handle all inbound calls with exceptional customer service, in alignment with the Peninsula standard Answer...
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Customer Services Officer
2 weeks ago
kowloon, Hong Kong SAR China HSBC Full timeCustomer Services Officer Location: Tsim Sha Tsui, Hong Kong SAR Salary: HKD 21,000 – 23,000 per month Hiring for entry level, full-time position. Fresh graduates are also welcome. Responsibilities Handle irregular refunds, conduct investigations, and resolve cases by liaising with merchants, vendors, cardholders, member banks, and internal departments....
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Customer Services Officer
2 weeks ago
Kowloon, Hong Kong SAR China HSBC Full timeResponsibilities Handle irregular refund, carry out investigation and resolve irregular cases by effective liaison with merchants, vendors, cardholders, member banks and internal departments Provide a professional enquiry service to customers by handling verbal and written enquiries and resolving complaints in an effective and efficient manner Collect...
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Customer Service Officer, SME Banking
2 weeks ago
Kowloon, Hong Kong SAR China DBS Full timeJob Description - Customer Service Officer, SME Banking (WD79684) Job Description Customer Service Officer, SME Banking - ( WD79684 ) Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance,...
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Customer Service Officer, SME Banking
2 weeks ago
Kowloon, Hong Kong SAR China DBS Bank Full timeCustomer Service Officer, SME Banking – DBS Bank Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued...
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Senior Customer Service Officer
2 weeks ago
Kowloon, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further....
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Kowloon, Hong Kong SAR China Introv Limited Full timeAbout the Role We are seeking a Consultant / Associate Consultant (Customer Support) to join our team at Introv Limited in Kwun Tong, Kwun Tong District. This is a full-time role that will see you providing expert customer support and consultation to our clients in the Information & Communication Technology industry. What You’ll Be Doing Providing...