Customer Service Officer, SME Banking
2 days ago
Customer Service Officer, SME Banking – DBS Bank Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long‑standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Responsibilities3> Manage DBS IDEAL service platform New IDEAL Registration: Assist customers in the registration process for IDEAL services. IDEAL Maintenance: Handle requests for changes in users, mobile numbers, and email addresses associated with IDEAL accounts. Unlock IDEAL Service: Resolve issues related to locked IDEAL services and provide necessary guidance. Guiding Customers in Using IDEAL Functions: Assist customers in understanding and utilizing various IDEAL transaction functions. Service customers in SME: Answer customer inquiries related to accounts, loan products, or investment issues. Account Opening Documents: Assist customers to sign and verify all account opening documents. Processing Account Changes and Applications: Assist customers to sign change of signatories, change of address, and apply for an ATM card, etc. Requirements Degree holder with major in Business related discipline is preferred. Strong ability to communicate with customers and internal departments. Attention to detail and strong organizational skills. Primary Location – Hong Kong, Mira Place Tower A Job Type – Full‑time Schedule – Regular Job Posting Date – Dec 1, 2025 #J-18808-Ljbffr
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Customer Service Officer, SME Banking
2 days ago
Kowloon, Hong Kong SAR China DBS Full timeJob Description - Customer Service Officer, SME Banking (WD79684) Job Description Customer Service Officer, SME Banking - ( WD79684 ) Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance,...
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SME Banking Customer Service
2 days ago
Kowloon, Hong Kong SAR China DBS Bank Full timeA leading banking institution is seeking a Customer Service Officer in SME Banking located in Hong Kong. The role involves managing the DBS IDEAL service platform, servicing customer inquiries regarding loan products and account changes, and ensuring all necessary account documentation is processed accurately. Ideal candidates should have a degree in a...
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Kowloon, Hong Kong SAR China DBS Full timeA financial services company in Hong Kong is seeking a Customer Service Officer for SME Banking to manage the DBS IDEAL service platform and assist customers with account-related inquiries. The successful candidate will have a degree in a business-related discipline, strong communication skills, attention to detail, and organizational abilities. This role...
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Licensed SME Banking Relationship Manager
2 days ago
Kowloon, Hong Kong SAR China 300005 Chief Executive's Office_00002555 Full timeA government office in Hong Kong is seeking a Relationship Manager for Business Banking. The role involves managing SME customer portfolios, providing suitable banking solutions, and ensuring compliance with regulations such as KYC. Candidates should have a degree in Business Administration, Marketing or Economics, strong communication skills in English and...
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Relationship Manager
2 days ago
Kowloon, Hong Kong SAR China DBS Full timeJob Description - Relationship Manager (Liabilities-focus), SME Banking (Licensed) (WD78356) Job Description Relationship Manager (Liabilities-focus), SME Banking (Licensed) - ( WD78356 ) Business Function SME Banking provides corporate customers with a full range of SME banking products and services, including cash management services, current accounts,...
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Kowloon, Hong Kong SAR China DBS Full timeA leading bank in Hong Kong is seeking a Relationship Manager focused on SME Banking to build and manage a deposit portfolio. The ideal candidate will have at least 5 years of experience with high net worth corporate clients and must be registered with the HKSI Licensing Examination. Responsibilities include identifying customer needs and collaborating with...
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Banking CS Team Lead for SME Growth
4 days ago
Kowloon, Hong Kong SAR China ManpowerGroup Greater China Hong Kong and Macau Full timeA leading bank in Hong Kong is looking for a Customer Service Team Leader to manage a team dedicated to SME customer service. This role involves direct supervision of service representatives, establishing service standards, and effectively resolving customer issues. Candidates should have at least 2 years of banking customer service experience and excellent...
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Kowloon, Hong Kong SAR China DBS Full timeJob Description - Relationship Manager, Middle Market, SME Banking (WD78350) Relationship Manager, Middle Market, SME Banking - ( WD78350 ) Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade...
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Assistant Portfolio Manager, SME Banking
2 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA leading financial institution is seeking an experienced Assistant Portfolio Manager to join their Commercial Banking team in Hong Kong. In this role, you will build and manage a portfolio of SME customers, providing them with tailored banking services while achieving business targets. The ideal candidate will possess a degree in Business Administration, a...
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Senior SME Banking Relationship Manager
2 days ago
Kowloon, Hong Kong SAR China 300005 Chief Executive's Office_00002555 Full timeA leading financial institution in Hong Kong is seeking a Relationship Manager for Middle Market, SME Banking. The role focuses on acquiring new accounts, ensuring compliance with regulatory standards, and maintaining excellent customer service. Ideal candidates should have a degree in Business Administration, Marketing, or Economics, strong communication...
