Customer Operations

Responsibilities To handle incoming calls and requirement from customer and driver Support day to day operation of billing and revenue management To be responsible for order taking and driver co-ordination Solve problems and analyse information accurately with appropriate speed Handle and respond to customer enquires Assist manager to execute daily...

A leading decoration industry firm in Hong Kong is seeking a Customer Services Officer to handle customer inquiries and improve service operations. The ideal candidate should have at least 2 years of experience in customer service, be fluent in Chinese, and possess excellent communication skills. Responsibilities include monitoring renovation projects,...

Responsibilities To handle incoming calls and requirement from customer and driver Support day to day operation of billing and revenue management To be responsible for order taking and driver co-ordination Solve problems and analyse information accurately with appropriate speed Handle and respond to customer enquires Assist manager to execute daily...

Senior Operation & Customer Service Officer We are seeking an enthusiastic Senior Operation & Customer Service Officer to join our dynamic team at BalanceVital Health Management Limited. You will play a vital role in supporting the day-to-day operations of our organization, contributing to the success of our client-focused healthcare services. What you’ll...

Officer (Property Operations & Customer Relations) Handle customer-related matters, including flat handover cases, after-sales issues, and property management items for residential projects. Coordinate pre-handover inspection, documentation and materials. Handle general inquiries and complaints related to handover and defect rectification, taking follow-up...

Responsibilities The successful candidate will supervise and manage a team of Customer Service Staff, including the Concierge, VIC, and Hotline teams, overseeing the daily operations of the complex. They will enhance the service standards of both in-house frontliners and vendors for the prime office and retail premises. Duties include monitoring the...

A property management firm in Hong Kong is seeking an Officer for Property Operations & Customer Relations. This role involves handling customer matters, coordinating inspections, and ensuring quality service delivery on residential projects. The ideal candidate will have a Bachelor’s degree in Property Management or a related field, with at least 2 years...

A leading logistics company is seeking a Customer Relationship Supervisor in Hong Kong. The role involves leading the Customer Service team to ensure exceptional service, conducting risk assessments, and overseeing operational processes. Candidates should possess a Bachelor's degree and at least 5 years of supervisory experience in customer service,...

A leading telecommunications provider in Hong Kong is seeking sales associates for their shops. The ideal candidate will assist in mobile service plan sales and must have a solid background in telecom sales with a minimum of one year of experience. Fluency in both Chinese (Cantonese and Mandarin) and English is essential. This role offers a dynamic...

A logistics services company in Hong Kong is seeking an experienced Operations Executive. The role involves resolving customer issues, supervising service operations, driving sales, and managing administrative tasks. Candidates should have at least 3 years of relevant experience, strong organizational skills, and be fluent in Cantonese, English, and...