General Insurance: Customer Service

Customer Services Officer / Policy Admin Officer (General Insurance) Handle customer inquiries in a timely and professional manner. Support distribution partners to follow insurance applications & after-sales services. Logging all customer queries in a clear and concise manner into the system. Maintain good customer relationships and address customer...

Handle admission registration and related documents, verify insurance documents for direct billing and coordinate with other departments for patient needs. Handle appointment bookings and respond to general enquiries by phone. Serve as a hospital ambassador by greeting and escorting VIPs and customers, providing high-quality face‑to‑face customer...

Overview Applications are now invited to fill the following vacancy in the Customer Experience Department of our Customer Success & Experience Business Group (CSE) - Customer Service Centres Section. Reporting to the Centre Manager, the candidate is required to carry out major duties as follows: Provide responsive, efficient, caring, and cost-effective...

Lead the Concierge team to deliver quality services and support the daily operations at Concierge desk in prime commercial complex. Train the Concierge team on the implementation and use of Smart Facilities Management systems. Staying informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the...

Responsibilities Respond to customer inquiries and complaints via WhatsApp, email, and phone in a professional and timely manner. Proactively contact customers to confirm or clarify information regarding orders, services, or account details. Provide accurate, valid, and complete information about our products, orders, and services. Follow up on customer...

Our client is a sizeablefirm that focuses in innovation and technology. Senior Customer Service Officer (2 Years Contract) Responsibilities Provide all-rounded administrative support to co-working centre service Introduce co-working service centre to new tenants and handle related enquiries Monitor centre facilities and services, assist on centre consumables...

Business Development Assistant Manager (Insurance & Corporate) We adopt a 5-day work week and offer an attractive remuneration package to the right candidate. Establish network with business collaborators including insurance, corporate, HMO, TPA partners and any other business and project partners to generate business growth. Liaise with both internal and...

A leading beverage company is seeking a Customer Service and Sales Consultant in Hong Kong. The role involves making customer calls, handling inquiries, and providing support through various communication channels. Candidates should possess good communication and problem-solving skills, with proficiency in both English and Chinese. Recent graduates are...

Customer Service and Marketing Assistant To handle enquiries, requests and complaints To handle clerical and marketing related duties To maintain good relationship with existing and potential clients Requirements: Diploma or above 2 years relevant experience, preferably in Customer Service / Marketing field Fluent in English, Cantonese and Putonghua...

Reporting to the Aftersales Manager, you will provide high quality after-sales service to our customers. You will receive customers at our motor service centre, providing professional advice on repair and maintenance services for customers’ vehicles. Moreover, you are also responsible for monitoring the service progress of vehicles and feeding back to...