Customer Services Officer

Handle admission registration and related documents, verify insurance documents for direct billing and coordinate with other departments for patient needs. Handle appointment bookings and respond to general enquiries by phone. Serve as a hospital ambassador by greeting and escorting VIPs and customers, providing high-quality face‑to‑face customer...

Lead the Concierge team to deliver quality services and support the daily operations at Concierge desk in prime commercial complex. Train the Concierge team on the implementation and use of Smart Facilities Management systems. Staying informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the...

Our client is a sizeablefirm that focuses in innovation and technology. Senior Customer Service Officer (2 Years Contract) Responsibilities Provide all-rounded administrative support to co-working centre service Introduce co-working service centre to new tenants and handle related enquiries Monitor centre facilities and services, assist on centre consumables...

A property management firm in Hong Kong is seeking a Customer Services Officer to assist at the Customer Care Counter in a shopping centre. Responsibilities include managing inquiries, supporting promotional activities, and handling various operational tasks. Ideal candidates should have a pleasant personality, be fluent in English, Cantonese, and Mandarin,...

Add expected salary to your profile for insights We are a multi-national company and the post is responsible to provide after-sales services to our customers in the Hong Kong air-conditioning market. Major roles include preparing renewal maintenance contracts to existing customers, arranging working schedules of the technicians, promoting our services to...

Overview Applications are now invited to fill the following vacancy in the Customer Experience Department of our Customer Success & Experience Business Group (CSE) - Customer Service Centres Section. Reporting to the Centre Manager, the candidate is required to carry out major duties as follows: Provide responsive, efficient, caring, and cost-effective...

Customer Officer, Concierge Services (Night Shift) Answer incoming calls and WhatsApp inquiries from customers in a call centre environment and assist with various requests such as golf bookings, dining reservations, travel recommendations, and mobile services. Ensure a pleasant customer experience by providing accurate and timely information. Log all...

Part Time Receptionist/ Customer Service Officer Gymnastics training Center is looking for a Part time Receptionist/ Customer Service Officer. Job Description Monitor the front desk and answer incoming calls, greet customers as they enter the gym center, and answer questions about the center's training courses, events, and competitions. Schedule appointments...

Overview Member of the Sun Hung Kai Properties Group. PMC Licence Number: C- . We manage over 135 million sq ft of properties including shopping centres, office towers, residential and industrial buildings. What will you do? Assist in managing the Customer Care Counter in a shopping centre: handling enquiries of shoppers and visitors, gifts redemption,...

Responsibilities Respond to customer inquiries and complaints via WhatsApp, email, and phone in a professional and timely manner. Proactively contact customers to confirm or clarify information regarding orders, services, or account details. Provide accurate, valid, and complete information about our products, orders, and services. Follow up on customer...