Allianz Popular SL. | IT Services Resilience Manager
2 days ago
At Allianz Global Investors we foster a culture of professionalism, fulfilment, and an inclusive working environment. Do you want to be part of a leading active asset management company? Then join us now as IT Services Resilience Manager (f/m/d) in Frankfurt or Hong Kong.
In this position you will be working within the Core IT Services department, which provides an IT infrastructure platform for the business. You will be part of a global team – IT Service Management & Integration (ITSM&I), collaborating with colleagues across Europe, Asia and the U.S. The team focuses on the ownership, continuous improvement and execution of key IT processes, manages the ITSM platform (ServiceNOW), supports integration & oversight of service providers and the service transition of new applications.
What you will do:
- Own and enhance IT infrastructure DR, backup, and resilience processes, driving maturity and adoption across the organization.
- Manage critical incidents to minimize business impact, ensuring rapid resolution and leading root-cause analysis and problem management.
- Continuously improve IT services resilience, architecture, processes, and operating models.
- Develop, review, and maintain IT disaster recovery plans (DRP/TRP) to ensure service availability and swift recovery.
- Coordinate and execute IT DR tests, drills, and compliance activities with service providers and Business Resilience teams.
- Maintain clear communication between service providers and application teams to minimize confusion and ensure timely updates.
- Develop IT services DR dashboards, KPIs, reports, and decision papers for transparency and management oversight.
- Act as project manager for DR-related initiatives and ensure compliance with standards and regulations.
- Serve as a key contact for third parties, service providers, and internal cross-functional teams.
What you bring:
Required:
- Degree in IT, IT Security, Engineering, Computer Science, Mathematics, or related fields.
- 8+ years in IT infrastructure operations, ITSM, IT risk, BCM/resilience, disaster recovery, or related areas.
- Proven experience in IT resilience strategies, crisis management, and major incident handling.
- Strong understanding of RTO, RPO, SLA/OLA mechanisms in global operations.
- Skilled in translating complex tech processes into business language and decision-making documents.
- Proficiency in ServiceNow ITSM platform and its integrations.
- Detail-oriented, proactive, and capable of multitasking under pressure.
- Excellent English communication skills: German is a plus.
Preferred:
- Experience in finance, banking, or asset management sectors.
- Multicultural, international team experience and collaboration with external providers.
- Certifications: ITIL, CISSP, CBCP, or equivalent.
- Familiarity with ITSCM standards (ISO 22301, 27031, etc.) and regulatory frameworks (DORA, VAIT, etc.).
- Strong interpersonal skills, motivated, target-oriented, and adaptable to global priorities.
What we offer:
- “New Normal”, it’s not news to us: As a global company, we’ve known the hybrid model before it was ‘in’. Work flexibly according to internal guidelines (e.g., hybrid model/ flexible working hours)
- Investments for the future: Access to pension/ savings plans/ Allianz products
- Shared success: Company share purchasing plan
- Support for what matters: Mental health and wellbeing programs
- Investments in your career: Career opportunities within the entire Allianz Group
- Investments in your skills: Comprehensive learning and development offerings, including certifications and professional qualifications
- … and so much more
About Allianz Global Investors
Allianz Global Investors is a leading global active asset manager.
We invest for the long term and want to create value for clients every step of the way. We do this by being active – in how we partner with clients and anticipate their needs, and build solutions based on capabilities across public and private markets. Our focus on enhancing our clients’ assets leads naturally to a commitment to sustainability for positive change. Our goal is to enhance the investment experience for clients, whatever their location or goals.
Putting our clients' needs first, behaving in a transparent way and treating people fairly means acting with integrity. We encourage a collegial culture, that supports individual responsibility. We invest in the development of our employees to maximize the power of innovation.
We at Allianz believe in a diverse and inclusive workforce, we are committed to the principles of Equal Employment Opportunity and to helping applicants with any disabilities. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board.
If you feel inspired to promote the active asset management experience, this is the place for you. Join our diverse, international, technology-enabled, and agile environment. Simply upload your CV in English to apply for this position If you need support to navigate our websites or at any stage during your application, please send an email with your request to
#J-18808-Ljbffr-
Global IT Resilience Professional
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Allianz Popular SL. Full timeAbout the RoleWe are seeking an experienced IT resilience professional to join our team as a Global IT Resilience Manager. In this role, you will be responsible for owning and enhancing IT infrastructure DR, backup, and resilience processes across the organization.
-
hong kong, Hong Kong SAR China Allianz Popular SL. Full timeAs the Senior Business Development Manager, you will contribute to the success of the Company by identifying and executing new partnership opportunities and contributing to the growth of the portfolio through acquisition of new customers in Bank, Broker and Direct distribution channels. Key Responsibilities Representing Allianz Trade value propositions to...
-
hong kong, Hong Kong SAR China Allianz Popular SL. Full timeAt Allianz Global Investors we foster a culture of professionalism, fulfillment, and an inclusive working environment. Do you want to be part of a leading active asset management company? Then join us now! This is a great moment to join us as we are hiring an Associate Product Specialist (12-month contract). This position is based in Hong Kong. What you will...
-
hong kong, Hong Kong SAR China Allianz Popular SL. Full timeAt Allianz Global Investors we foster a culture of professionalism, fulfillment, and an inclusive working environment. Do you want to be part of a leading active asset management company? Then join us now! Our AP Head of Investment Compliance is now seeking an intern to join the team for up to 12 months. This role will be based in Hong Kong. The AP...
-
Allianz Popular SL. | Compliance Manager
19 hours ago
hong kong, Hong Kong SAR China Allianz Popular SL. Full timeJoin us. Let’s care for tomorrow. At Allianz Global Investors we foster a culture of professionalism, fulfilment, and an inclusive working environment. Do you want to be part of a leading active asset management company? Then join us now! This role is based in Hong Kong reporting to the Head of Anti-Financial Crime Compliance, Asia Pacific team. What you...
-
Global IT Resilience Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Allianz Popular SL. Full timeWe are Allianz Global Investors, a leading active asset manager.About the RoleThis position is part of our Core IT Services department, providing an IT infrastructure platform for the business. As Global IT Resilience Specialist, you will be working within the IT Service Management & Integration (ITSM&I) team, collaborating with colleagues across Europe,...
-
Strategic Business Growth Executive
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Allianz Popular SL. Full timeUnlocking Sustainable Growth OpportunitiesAs a Strategic Business Growth Executive at Allianz Popular SL, you will play a pivotal role in driving the success of our organization by identifying and executing new partnership opportunities and contributing to the growth of our portfolio through the acquisition of new customers in Bank, Broker, and Direct...
-
Compliance and Risk Specialist
8 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Allianz Popular SL. Full timeAt Allianz Global Investors, we foster a culture of professionalism, fulfillment, and an inclusive working environment.We invest for the long term, enhancing the investment experience for clients while creating value every step of the way.This role is based in Hong Kong, reporting to the Head of Anti-Financial Crime Compliance, Asia Pacific team.Key...
-
Hong Kong, Central and Western District, Hong Kong SAR China Allianz Popular SL. Full timeAbout Allianz Global InvestorsWe are a leading global active asset manager, committed to creating value for our clients through long-term investment solutions.At Allianz Global Investors, we believe in the importance of professionalism, fulfillment, and an inclusive work environment. Our AP Head of Investment Compliance team is seeking a dedicated individual...
-
Investment Solutions Professional
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Allianz Popular SL. Full timeJob Summary:">We are seeking an Investment Solutions Professional to join our team in Hong Kong.">About the Role:">The successful candidate will be responsible for preparing and ensuring consistency of data and presentation material for product specialists and portfolio managers at client events. They will also write and articulate portfolio relevant...
-
Compliance Risk Management Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Allianz Popular SL. Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Compliance Risk Management Specialist to join our team in Hong Kong.This role will be based in Hong Kong and is responsible for executing a global compliance program that includes advisory, training, monitoring, and reporting for investment activities across research, portfolio management,...
-
Operational Resilience Expert
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeJob OverviewA Career with Hang Seng BankHang Seng Bank Limited is dedicated to delivering exceptional service and fostering a culture of excellence. We believe our people are our greatest asset, and we strive to provide them with opportunities for growth and development.Job DescriptionWe are seeking an experienced Manager, Chief Control Office to join our...
-
hong kong, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Digital...
-
hong kong, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global Service...
-
Hilton Worldwide, Inc. | Guest Service Agent
4 weeks ago
hong kong, Hong Kong SAR China Hilton Worldwide, Inc. Full timeJob Description - Guest Service Agent / Associate (HOT0AYEZ) Job Number: HOT0AYEZ Work Locations Hilton Garden Inn Hong Kong MongkokNos. 82-100 Tak Cheong Street, Kowloon, Hong Kong Hilton Garden Inn Hong Kong Mongkok is managed by Hilton, and the hotel opened in December 2016. The hotel is conveniently located in the Mongkok district, within only 7...
-
hong kong, Hong Kong SAR China Waihong Services Group Full timeJob Responsibilities Account Opening for Retail Banking Customers Report to Sales & Marketing Director; handle & grow Food Services customers Strong analytical and multitasking skills Qualifications Degree; solid sales experience in food or FMCG to food services customers in Hong Kong 5 days work; 12 days annual leave; medical insurance; work-life balance...
-
hong kong, Hong Kong SAR China Pittsford Central School District Full timeThank you for your interest in Pittsford Schools! Pittsford Schools is seeking candidates to fill anticipated Music Education positions. The Pittsford Central School District consistently ranks as one of the top school districts in the state and the country. We are extremely proud of our students, teachers, and school community. We encourage you to learn...
-
hong kong, Hong Kong SAR China Pittsford Central School District Full timeThank you for your interest in Pittsford Schools! We are seeking candidates for anticipated full-time probationary Secondary Special Education positions for the 2025-2026 school year. The Pittsford Central School District consistently ranks as one of the top school districts in the state and the country. We are extremely proud of our students, teachers, and...
-
hong kong, Hong Kong SAR China Chiyu Banking Corporation Limited Full timeJob Responsibilities Manage hardware, software, network, and security needs. Assist the Head of IT in planning, implementation, and monitoring. Qualifications Degree in Computer Science or IT. Minimum 6-10 years of experience. Compensation Base salary: 23-26K with up to 2 months bonus every year. JobsDB Most Popular Graduate FMCG Employer Award....
-
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeCompany OverviewHang Seng Bank Limited is a leading financial institution committed to service excellence. We strive to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.Job DescriptionThe Chief Control Office (CCO) consists of subject matter experts in risks and...
