Risk Management Professional for Operational Excellence

21 hours ago

Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Company Overview
Hang Seng Bank Limited is a leading financial institution committed to service excellence. We strive to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Job Description
The Chief Control Office (CCO) consists of subject matter experts in risks and controls. As a member of CCO, you will assist in formulating proactive risk management strategies, driving continuous improvements, fostering an effective risk and control environment, and structuring comprehensive, risk-based commercial solutions to help the businesses and functions grow safely and operate efficiently. Your key responsibilities include:
  • SUPPORTING THE IMPLEMENTATION AND EMBEDMENT OF OPERATIONAL RESILIENCE FRAMEWORK, POLICIES AND PROCEDURES TO ENSURE THE BANK IS OPERATIONALLY RESILIENT.
  • DEVELOPING, MANAGING AND TRACKING PROJECT PLANS FOR OPERATIONAL RESILIENCE ACTIVITIES, INCLUDING TIMELINES, RESOURCES AND BUDGET.
  • ESTABLISHING STRONG COLLABORATION WITH BUSINESS AND FUNCTIONS ACROSS THE BANK TO DELIVER RESILIENCE STANDARDS AND PRINCIPLES IN A TIMELY AND EFFECTIVE MANNER.
  • PROVIDING QUALITY ADVICE, GUIDANCE AND SUPPORT TO BUSINESS AND FUNCTIONS ON OPERATIONAL RESILIENCE DELIVERABLES, INCLUDING THE IDENTIFICATION OF CRITICAL OPERATIONS AND IMPACT TOLERANCE LEVELS, PROCESS MAPPING, SCENARIO TESTING, INCIDENT RESPONSE AND RECOVERY PLANNING.
  • IDENTIFYING POTENTIAL DELIVERY GAPS, DEVELOPING AND COORDINATING RISK MANAGEMENT ACTIONS AND FOLLOWING THROUGH TO SUCCESSFUL CLOSURE.
  • ROLLING OUT NEW RESILIENCE CAPABILITIES, SUCH AS DATA INSIGHTS, CONTINGENCY PLANNING.
  • COLLABORATING WITH THIRD-PARTY ENGAGEMENT MANAGERS AND PROCUREMENT TO REVIEW AND INTEGRATE RESILIENCE REQUIREMENTS INTO CONTRACTS AND SERVICE LEVEL AGREEMENTS.
  • PREPARING REGULAR STATUS UPDATES, MEETING MATERIALS AND MANAGEMENT REPORTS FOR ROBUST GOVERNANCE AND OVERSIGHT.
  • PARTNERING WITH BUSINESS AND FUNCTIONS IN DRIVING PROACTIVE IDENTIFICATION, ASSESSMENT AND ROOT CAUSE ANALYSIS OF MATERIAL RISK ISSUES AND EVENTS; ADVISING AND FACILITATING THE DESIGN AND IMPLEMENTATION OF EFFECTIVE AND SUSTAINABLE CONTROLS.
  • DEVISING AND IMPLEMENTING TRAINING AND / OR NEW INITIATIVES TO ENHANCE STAFF KNOWLEDGE ON OPERATIONAL RESILIENCE PRACTICES AND PROMOTE STRONG RISK MANAGEMENT CULTURE.

Requirements
To be successful in this role, you will need:
  • University Graduate in Business/Finance/Risk Management or related subject.
  • Over 5 years' experience in managing risks and controls at banks / financial institutions. Prior experience with technology & cyber security risks / business continuity / third-party management / incident management is a plus.
  • Good communication skills and abilities to interact with a wide range of stakeholders.
  • Great sense of ownership, analytical abilities, organization and execution skills.
  • Quick learner, agile and adaptable to changing priorities and tasks.
  • Good understanding of banking business, operational processes, products and services.
  • Strong command of spoken and written English and Chinese.

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