Junior IT Engineer: Deskside Support

A technology consulting firm located in Hong Kong is seeking a Junior Deskside Support Engineer to provide 1st level IT support to end users. The successful candidate will troubleshoot and resolve various IT-related issues, perform installations and changes for deskside services, and communicate effectively in English, Cantonese, and Mandarin. This role...

SW8861 |09 Oct 2025 Junior Deskside Support Engineer (18-22K)Provide 1st level IT support to end users. Provide technical support for end users, addressing issues related to: PC/Notebook end user software. Windows 11 and O365. General end-user IT issues. Performs installations, moves, and changes related to deskside services for end users. Troubleshoot...

SW8711 | 09 Oct 2024 Junior Deskside Support Engineer (Salary: 16-20K) Responsibilities Provide technical support for internal users on Desktop Software, Mac, PC, MS Windows, O365, Office, Outlook. Physically set up computers and software system installation. Communicate effectively with end users and other support parties. Escalation / Complaint handling...

Responsibilities Provide on-site and deskside technical support for end-users, troubleshooting hardware, software, and peripheral issues on Windows/macOS devices. Perform hardware repairs, upgrades, installations, and IMACs (Installs, Moves, Adds, Changes) for desktops, laptops, printers, and conference room AV equipment. Diagnose and resolve network...

A leading IT services company in Hong Kong is looking for a Deskside Support Engineer to manage IT service requests and provide support for hardware and software applications. The ideal candidate should possess a diploma in IT, have 2-3 years of deskside support experience, and preferably from the banking and financial sector. Immediate availability will be...

Deskside Support Engineer (Financial Sector) Manage IT service requests such as software installation, access requests, and account setups. Provide deskside support on hardware, software, and applications for user. Provide support on ad‑hoc tasks or projects as per request. To follow standards, guidelines, and procedures for system implementation and...

A leading IT solutions provider is seeking a Junior Deskside Support Engineer in Hong Kong. In this role, you will provide technical support for internal users on desktop software, set up computers and perform software installations. Ideal candidates will have at least 1 year of end user support experience and a higher diploma in a related discipline. A...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP SupportProvide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

SW8529 |18 Jul 2023 Provide deskside or helpdesk service, hardware and software installation. Coordinate with internal and external parties. Troubleshooting hardware and software issues. Assist IT manager to manage specific tasks in projects and IT services. Qualifications HKDSE, Diploma holder in Computer Science or related discipline. One year working...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP Support Provide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...