Junior Deskside Support

A technology consulting firm located in Hong Kong is seeking a Junior Deskside Support Engineer to provide 1st level IT support to end users. The successful candidate will troubleshoot and resolve various IT-related issues, perform installations and changes for deskside services, and communicate effectively in English, Cantonese, and Mandarin. This role...

SW8861 |09 Oct 2025 Junior Deskside Support Engineer (18-22K)Provide 1st level IT support to end users. Provide technical support for end users, addressing issues related to: PC/Notebook end user software. Windows 11 and O365. General end-user IT issues. Performs installations, moves, and changes related to deskside services for end users. Troubleshoot...

SW8711 | 09 Oct 2024 Junior Deskside Support Engineer (Salary: 16-20K) Responsibilities Provide technical support for internal users on Desktop Software, Mac, PC, MS Windows, O365, Office, Outlook. Physically set up computers and software system installation. Communicate effectively with end users and other support parties. Escalation / Complaint handling...

SW8149 | 27 May 2021 Senior Deskside Support Responsibilities Perform level 2 troubleshooting support, back‑end support assisting level 1 support team Perform hardware support (PC, notebook, headset or printers) or other related Windows software including Adobe, anti‑virus and etc. Provide technical evaluation and recommend solutions, mainly on Microsoft...

SW8405 |17 Nov 2022 Team Leader (Deskside Support)Perform on-site deskside support including IMAC, desktops and laptops installation, image cloning, Hardware/Software troubleshooting, follow-up action, coordination and escalation Good knowledge of Microsoft Windows operating systems technologies Provide technical support of daily deskside support and problem...

Responsibilities Provide IT Technical Support to office users on PCs, Laptops, Printers and Mobile Devices (working hours: Mon to Fri; 9 am to 6 pm) Analyze and troubleshoot PC software and hardware problems Timely report and update the job status to the team leader Qualifications Diploma in computer science or equivalent, fresh Graduates will also be...

Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook Skills on supporting tablet or smartphones, conference room’s AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users. Identify, investigate, and solve problems or incidents in accordance with established...

SW9846 |12 Aug 2019 IT User Support (Helpdesk Support / Deskside Support)Troubleshoot hardware, software, networking and configuration problems in PCs Provide on time support to end users Install and configure PC hardware / software Support desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Diploma...

A leading IT solutions provider is seeking a Junior Deskside Support Engineer in Hong Kong. In this role, you will provide technical support for internal users on desktop software, set up computers and perform software installations. Ideal candidates will have at least 1 year of end user support experience and a higher diploma in a related discipline. A...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP SupportProvide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...