IT User Support

SW9834 |25 Jul 2019 IT Technical Support (User Support)Provide IT Technical Support to internal office users Perform operation support to user PCs / Laptops and Mobile Devices Analyze and troubleshoot PC software and hardware Liaise with vendor for hardware problems Timely report and update the job status to the team leader Diploma in computer science or...

Our client is a leading High-tech electronics consumer products company. Responsibilities Provide day-to-day end user technical support & handle user requests. Accountable for troubleshoot all end-user computer and network problems. Assisting network infrastructure team to deploy & upgrade applications / patches to all end user computers. Plan and conduct...

SW9761 |18 Apr 2019 End User Support SpecialistProvide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...

MISSION The job holder ensures smooth daily operations in our Hong Kong office by delivering responsive, high-quality technical support to all users. They leverage strong expertise in Office 365 and trading applications to maintain system reliability and performance. Working closely with global IT teams, the job holder efficiently resolves issues, manages...

End-users Support Engineer Perform daily IT Technical Support to End-users. Perform Installs, Moves, Adds and Change (IMCA) activities. Perform install, configure, test, maintain, monitor, and troubleshoot End-user workstations and related Hardware and Software. Maintain Inventory of IT facilities. Prepare regular report for Management review. Qualifications...

A consulting firm based in Hong Kong is seeking an End User Support Specialist to provide technical support to end users. The ideal candidate will prepare and configure desktop and laptop hardware, support standard applications, and troubleshoot devices. Candidates with 1-3 years of experience in IT support are preferred, and fresh graduates will also be...

A leading consulting firm in Hong Kong is seeking an experienced End-users Support Engineer to perform daily IT technical support and manage installations, configurations, and troubleshooting of end-user workstations. The ideal candidate will have a higher diploma in a related field, relevant experience in helpdesk support, and knowledge of ITIL practices....

A consulting firm in Hong Kong is seeking an IT Technician to provide technical support for internal users on various software and systems. The role requires at least 1 year of experience in end-user support and offers a salary range of 16-21K. The ideal candidate should possess strong communication skills, good customer service, and troubleshooting...

SW9761 |18 Apr 2019 End User Support Specialist Provide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...

SW9857 | 28 Aug 2019 IT User Support Team Lead (Deskside Support) Responsibilities Lead the team to provide on-site technical support to users in Windows OS environment Install, configure, troubleshoot PC related software and hardware Handle requests of technical assistance via phone call and email Diagnose, resolve and escalation technical hardware and...