Deskside support engineer

5 days ago

Hong Kong Island, Hong Kong SAR China E.C.Fix Technology Ltd. Full time

Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook Skills on supporting tablet or smartphones, conference room’s AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users. Identify, investigate, and solve problems or incidents in accordance with established procedures, practices, and service pledges. Communicate effectively with end users and other support parties. Troubleshoot I.T related issues and report to line manager or supervisor on the issues. Job Requirements: Diploma in Computer or related discipline At least 2 years working experience in I.T related field and have solid helpdesk or deskside support background. Knowledge in PC/Mobile/Tablet/iPad support Knowledge of Windows 7, 10, Apple OSX, Android and iOS of based applications. Solid experience in providing IT deskside support is preferable. Good communication and interpersonal skills Experience in banking or financial services industry is an advantage/preferred. Able to be working independence. Able to Overtime when necessary. Shift allowance will be provided when required to shift duty on *** Please provide your expected salary in your CV for reference *** Interested party, please send your details resume with current and expected salary to our Human Resources Department by email to . All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients. #J-18808-Ljbffr

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