Junior Deskside IT Support

SW8861 |09 Oct 2025 Junior Deskside Support Engineer (18-22K)Provide 1st level IT support to end users. Provide technical support for end users, addressing issues related to: PC/Notebook end user software. Windows 11 and O365. General end-user IT issues. Performs installations, moves, and changes related to deskside services for end users. Troubleshoot...

SW8711 | 09 Oct 2024 Junior Deskside Support Engineer (Salary: 16-20K) Responsibilities Provide technical support for internal users on Desktop Software, Mac, PC, MS Windows, O365, Office, Outlook. Physically set up computers and software system installation. Communicate effectively with end users and other support parties. Escalation / Complaint handling...

SW8529 |18 Jul 2023 Provide deskside or helpdesk service, hardware and software installation. Coordinate with internal and external parties. Troubleshooting hardware and software issues. Assist IT manager to manage specific tasks in projects and IT services. Qualifications HKDSE, Diploma holder in Computer Science or related discipline. One year working...

Responsibilities Provide on-site and deskside technical support for end-users, troubleshooting hardware, software, and peripheral issues on Windows/macOS devices. Perform hardware repairs, upgrades, installations, and IMACs (Installs, Moves, Adds, Changes) for desktops, laptops, printers, and conference room AV equipment. Diagnose and resolve network...

A technology service company in Hong Kong is seeking a skilled Technical Support Specialist to provide on-site and deskside support for end-users. Candidates should have over 3 years of experience and strong knowledge of Windows 10/11 and macOS. Key responsibilities include troubleshooting hardware/software issues, managing service requests, and assisting...

SW8149 | 27 May 2021 Senior Deskside Support Responsibilities Perform level 2 troubleshooting support, back‑end support assisting level 1 support team Perform hardware support (PC, notebook, headset or printers) or other related Windows software including Adobe, anti‑virus and etc. Provide technical evaluation and recommend solutions, mainly on Microsoft...

Responsibilities Provide IT Technical Support to office users on PCs, Laptops, Printers and Mobile Devices (working hours: Mon to Fri; 9 am to 6 pm) Analyze and troubleshoot PC software and hardware problems Timely report and update the job status to the team leader Qualifications Diploma in computer science or equivalent, fresh Graduates will also be...

SW8405 |17 Nov 2022 Team Leader (Deskside Support)Perform on-site deskside support including IMAC, desktops and laptops installation, image cloning, Hardware/Software troubleshooting, follow-up action, coordination and escalation Good knowledge of Microsoft Windows operating systems technologies Provide technical support of daily deskside support and problem...

Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook Skills on supporting tablet or smartphones, conference room’s AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users. Identify, investigate, and solve problems or incidents in accordance with established...

SW9846 |12 Aug 2019 IT User Support (Helpdesk Support / Deskside Support)Troubleshoot hardware, software, networking and configuration problems in PCs Provide on time support to end users Install and configure PC hardware / software Support desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Diploma...