Junior Deskside Support Engineer

A technology consulting firm located in Hong Kong is seeking a Junior Deskside Support Engineer to provide 1st level IT support to end users. The successful candidate will troubleshoot and resolve various IT-related issues, perform installations and changes for deskside services, and communicate effectively in English, Cantonese, and Mandarin. This role...

SW8711 | 09 Oct 2024 Junior Deskside Support Engineer (Salary: 16-20K) Responsibilities Provide technical support for internal users on Desktop Software, Mac, PC, MS Windows, O365, Office, Outlook. Physically set up computers and software system installation. Communicate effectively with end users and other support parties. Escalation / Complaint handling...

A leading IT solutions provider is seeking a Junior Deskside Support Engineer in Hong Kong. In this role, you will provide technical support for internal users on desktop software, set up computers and perform software installations. Ideal candidates will have at least 1 year of end user support experience and a higher diploma in a related discipline. A...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP SupportProvide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

SW8529 |18 Jul 2023 Provide deskside or helpdesk service, hardware and software installation. Coordinate with internal and external parties. Troubleshooting hardware and software issues. Assist IT manager to manage specific tasks in projects and IT services. Qualifications HKDSE, Diploma holder in Computer Science or related discipline. One year working...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP Support Provide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

Responsibilities Provide IT Technical Support to office users on PCs, Laptops, Printers and Mobile Devices (working hours: Mon to Fri; 9 am to 6 pm) Analyze and troubleshoot PC software and hardware problems Timely report and update the job status to the team leader Qualifications Diploma in computer science or equivalent, fresh Graduates will also be...

Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook Skills on supporting tablet or smartphones, conference room’s AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users. Identify, investigate, and solve problems or incidents in accordance with established...

A leading IT service provider in Hong Kong is seeking a VIP Deskside Support Engineer with a salary range of 25-35K. The successful candidate will provide dedicated IT support for VIP users, resolve incidents, fulfill service requests, and assist with meeting support. Candidates should possess a diploma in Computer Science and at least 4 years of experience...

SW9529 |07 Sep 2018 Deskside Support Engineer Responsibilities Provide on time support to internal end users to ensure smooth operation; Install and configure PC hardware / software according to users request; Troubleshoot PC related devices and report to supervisor if needed; Provide incident support and solutions for end users if needed; Qualifications...