Quality & Operations Manager – Loans & SME

Manager / Assistant Manager, Quality and Operation Control (Loan and SME) Support overall quality control for loan and SME sales processes at branch, set out effective quality control framework and monitoring mechanism to ensure frontline is complied with the regulations and standard set by the Bank and regulator. Acts as an account manager for quality...

Job Purpose: Support overall quality control for loan and SME sales processes at branch, set out effective quality control framework and monitoring mechanism to ensure frontline is complied with the regulations and standard set by the Bank and regulator. Acts as an account manager for quality control team to support operation risk/compliance reporting...

A leading banking institution in Hong Kong seeks a professional for quality control in loan and SME sales. Responsibilities include preparing compliance reports, monitoring call quality, and training frontline staff. Ideal candidates should possess a minimum of 5 years of experience in banking or customer service, with excellent communication skills in both...

Assistant Relationship Manager (SME Loan, ML) About the role Our client, Lu An Credit Limited, is seeking an experienced Assistant Relationship Manager to join their team in the vibrant Ngau Tau Kok area. In this full-time role, you will play a vital part in building and maintaining strong relationships with small and medium-sized enterprise (SME) clients,...

Add expected salary to your profile for insights Establish good client relationship to sustain business and acquire new referrals. Cultivate new business and promote bank products and services through various promotion activities, direct calls and visits. Negotiate loan facility terms with customers in accordance with Company policies. Assess the credit...

Responsibilities Comply with internal guidelines, policies and regulatory requirements when promoting SME/MME products and services, especially SFGS products. Pursue bank assigned financial and non-financial KPIs. Build robust SME/MME loan portfolio with good credit quality. Follow through end-to-end account opening and loan application via digital channel....

A financial institution in Hong Kong is seeking a Product Manager to develop and execute strategies aligned with the bank's objectives. The role involves managing loan portfolios, leading new product development for the SME segment, and ensuring compliance with regulatory standards. Candidates should have 3-5 years of relevant experience and be fluent in...

A banking institution in Hong Kong is seeking an experienced product manager to oversee loan product development and implementation. The ideal candidate will have at least 3 years of experience in SME product development and a strong understanding of Hong Kong regulatory requirements. Key responsibilities include preparing product specifications, managing...

Add expected salary to your profile for insights Meet revenue, balance sheet targets and KPIs Deepen, broaden and grow SME client portfolio assigned Foster client relationship and client experience from end to end account opening and loan application via digital channel Ensure diversification of revenue streams Manage business opportunity and risk associated...

Assistant Manager, Fulfillment and Operation Support Assist the Manager to lead and manage the team to provide full spectrum of operation support to both Telemarketing Team and Business Banking Department in Personal Loan, Card Loan, and SME business of Dah Sing Bank. Responsibilities Assist the Manager to oversee the team performance to ensure quality...