Assistant Manager, Quality and Operation Control
2 days ago
Job Purpose: Support overall quality control for loan and SME sales processes at branch, set out effective quality control framework and monitoring mechanism to ensure frontline is complied with the regulations and standard set by the Bank and regulator. Acts as an account manager for quality control team to support operation risk/compliance reporting between Direct Channels and Branch. Main Responsibilities: Help to prepare operation risk/ compliance related report, ensure timely completion of quality control and risk assessment Regular call quality & call monitoring support to ensure the team meeting the quality standard and comply with regulatory compliance Conduct regular visit to branch and outreach site for health checking on daily operation process Handle complaints investigation, analyst complaint case and provide proper feedback to frontline staff Provide regular training / coaching to frontline staff on the control perspective Compile and review operation flows from time to time Comply with internal guideline, legal and regulatory requirements when delivering job duties Handle Ad-hoc task assigned by Senior Manager of respective section Incumbent Requirements: Post-secondary education with at least 5 years’ relevant experience, preferably in banking, telemarketing or customer services related area Familiar with banking products, loans products and SME & operation flow Capable of working independently with good analytical & logical mind Good people management, staff coaching & training skill Capable of interacting with business partners, both internal and external Detail minded and good team player Excellent reading and writing communication in English Excellent presentation/ command skill in both English and Chinese More Job Information Job Function 銀行 · 金融服務 - 一般 · 其他 Employment Term 全職 Education 中五至中七或DSE #J-18808-Ljbffr
-
Hong Kong Island, Hong Kong SAR China Dah Sing Financial Group Full timeManager / Assistant Manager, Quality and Operation Control (Loan and SME) Support overall quality control for loan and SME sales processes at branch, set out effective quality control framework and monitoring mechanism to ensure frontline is complied with the regulations and standard set by the Bank and regulator. Acts as an account manager for quality...
-
Manager, Operational and Technology Risk
2 days ago
Hong Kong Island, Hong Kong SAR China Manager, Operational and Technology Risk Full timeManager, Operational and Technology Risk Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Who are we looking for? The Mox Operational,...
-
Assistant Quality Control Manager
4 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeA market leader in FMCG industry which is listed on the mainboard of Hong Kong Stock Exchange Job Description Lead the Incoming Raw Material Quality Control team and Laboratory Management team to perform effectively and efficiently and to achieve the objectives of Quality Control team and the Company. Manage and monitor in house laboratories and external lab...
-
Lead, FCC Control
6 days ago
Hong Kong Island, Hong Kong SAR China Lead, FCC Control Full timeWhy Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t...
-
Investment Banking, Quality Control
6 days ago
Hong Kong Island, Hong Kong SAR China Talent Axis Management Consulting Group Limited Full timeOur client is a leading sells side Investment Bank and holds full licences SFC Type 1,2,4,6,9. Recruit IBD Quality Control IBD Quality Control Budget (110K-120K) Responsible for the quality control, risk management and advice on the transactions of the Investment Banking Department. Key Accountability Assist the team leader to establish, maintain and review...
-
Quality & Operations Manager – Loans & SME
6 days ago
Hong Kong Island, Hong Kong SAR China Dah Sing Financial Group Full timeA financial institution in Hong Kong is seeking a Manager / Assistant Manager for Quality and Operation Control to oversee loan and SME sales processes. This role focuses on ensuring compliance with regulations, conducting quality assessments, and providing coaching to frontline staff. Ideal candidates should have at least 5 years of relevant experience in...
-
Hong Kong Island, Hong Kong SAR China China CITIC Bank International Limited Full timeSenior Manager/Manager/Assistant Manager, Operations and Credit Control Add expected salary to your profile for insights Execute management control structure for ensuring an efficient, timely and effective sales operations and credit control in Business Banking. Make use of various MIS and KPI to effectively monitor BB daily operations and credit control....
-
Contract Quality Control Supervisor
1 week ago
hong kong, Hong Kong SAR China China State Construction Engineering (Hong Kong) Limited Full timeContract Quality Control Supervisor – China State Construction Engineering (Hong Kong) Limited China State Construction Engineering (Hong Kong) Limited ("the Company") is a leading construction contractor in Hong Kong. We are currently looking for a Contract Quality Control Supervisor. The role involves supervising contract work on construction sites and...
-
Quality Control Officer
4 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeOur client, a well‑known global food company with presences in 12 countries is urgently seeking an Quality Control Officer to join their expanding team Job Description To handle daily quality control matters To oversee and manage all specification of our product with risk management approach To review and update the processing flow chart and products...
-
IBD Quality Control
6 days ago
Hong Kong Island, Hong Kong SAR China Talent Axis Management Consulting Group Limited Full timeA leading investment bank in Hong Kong seeks an experienced IBD Quality Control specialist to oversee quality assurance and risk management in transactions. The ideal candidate has a Master's degree in Finance and at least 5-8 years of relevant experience in reputable firms. Responsibilities include establishing internal controls, ensuring compliance with...