Telephone Services Agent
1 week ago
OUR VISION Building Great Memories MAJOR ACCOLADES 2016 - 2025 Three Michelin Stars – T'ang Court 2004 - 2024 Caring Company Award 2021 - 2024 Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK) 2020 - 2024 Earth Check Certification Platinum Certificate 2020 The Best of The Best Masterchef – T’ang Court 2015 - 2019 Forbes Travel Guide Five-star Award Winner 2016 Travel+Leisure Best Top 5 Hotels in Hong Kong YOUR OPPORTUNITY Responsibilities Provide prompt and accurate telephone communication services to both internal and external callers. Provide standardized guest services as a team, and maximize other revenues via telephone calls. Achieve the highest possible guest satisfaction by processing all calls, information, and related services with courtesy and efficiency. Perform the actual manual and technical operation of the PABX switchboard and provide a system of locating the guests who have the telephone calls. Qualifications Graduate in Hospitality Management or related discipline. 1 year working experience in hotel is preferred. Basic knowledge in operator operation, administrative support and customer services. Good team player with excellent interpersonal skills. Detail-oriented with customer-oriented personality. *Fresh graduate will also be considered. More Job Information Job Function 餐飲 · 酒店 - 其他職位 Location 尖沙咀 Employment Term 全職 長期 Education 副學士或高級文憑 #J-18808-Ljbffr
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Guest Services Agent
2 weeks ago
hong kong, Hong Kong SAR China Kimpton Tsim Sha Tsui Hong Kong Full timeGuest Services Agent (Telephone Operator) Join to apply for the Guest Services Agent (Telephone Operator) role at Kimpton Tsim Sha Tsui Hong Kong . Why We’re Here Kimpton believes heartfelt, human connections make people’s lives better, especially those who work here. Our founder, Bill Kimpton, rebelled against impersonal, generic hospitality that makes...
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hong kong, Hong Kong SAR China Courtyard by Marriott Hong Kong Full timeSenior / At Your Service Agent (Telephone Operator) Join to apply for the Senior / At Your Service Agent (Telephone Operator) role at Courtyard by Marriott Hong Kong Courtyard by Marriott Hong Kong is a leading business hotel on Hong Kong Island, offering an intimate conference room space and complimentary shuttle service to nearby corporate hubs. Many of...
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hong kong, Hong Kong SAR China Courtyard by Marriott Hong Kong Full timeA leading hotel in Hong Kong is seeking a Senior / At Your Service Agent (Telephone Operator) to operate the telephone switchboard and assist guests with their requests. The role requires proficiency in English, Cantonese, and Mandarin, along with strong communication skills. Previous hotel experience is preferred, and those with more experience will be...
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Customer Service Agent
21 hours ago
Hong Kong Island, Hong Kong SAR China The Hongkong and Shanghai Hotels, Limited Full timeJoin to apply for the Customer Service Agent role at The Hongkong and Shanghai Hotels, Limited Working alongside a professional team in the corporate office’s Global Customer Service Center based in Hong Kong, we are seeking a Customer Service Agent to join our global reservation team. Work for a highly prestigious and renowned hospitality group Be part...
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Customer Service Agent
3 days ago
Hong Kong Island, Hong Kong SAR China HSH Group The Peninsula Hong Kong Full timeWorking alongside a professional team in the corporate office's Global Customer Service Center based in Hong Kong, we are seeking a Customer Service Agent to join our global reservation team. Work for a highly prestigious and renowned hospitality group Be a part of a professional team Be offered with exceptional market leading benefits such as comprehensive...
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Chubb Life HK: Supervisor, Customer Service
2 weeks ago
hong kong, Hong Kong SAR China Chubb Life Insurance Hong Kong Limited Full timeChubb Life HK: Supervisor, Customer Service (Agent Service) Add expected salary to your profile for insights Handle enquiries to all agents/brokers/distributors who contact the company by telephone, written correspondence and/or personal visit regarding policy information, general guidelines of the Operations, product knowledge, etc. Perform cashiering...
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Chubb Life HK: Supervisor, Agent Service
2 weeks ago
hong kong, Hong Kong SAR China Chubb Life Full time1 day ago Be among the first 25 applicants Job Description Handle enquiries to all agents/brokers/distributors who contact the company by telephone, written correspondence and/or personal visit regarding policy information, general guidelines of the Operations, product knowledge, etc. Perform cashiering duties to receive payment, issue official receipt,...
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Senior Guest Services Agent
21 hours ago
Hong Kong Island, Hong Kong SAR China Dorsett Kai Tak Hong Kong Full timeSenior Guest Services Agent / Guest Services Agent Join to apply for the Senior Guest Services Agent / Guest Services Agent role at Dorsett Kai Tak Hong Kong The new 373-room Dorsett Hotel flagship is inspired by the location’s dreamy Marina lifestyle and the ocean. Catering to both leisure and longer-staying business travellers alike, our suites offer...
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Service Relationship Agent
5 days ago
hong kong, Hong Kong SAR China Bupa Full timeService Relationship Agent at Bupa Global Location: Hong Kong | Employment: Permanent, Full time, Onsite working | Job Area: Delivery and Operations | Locations: The Quayside Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they...
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At Your Service Supervisor
1 week ago
hong kong, Hong Kong SAR China Sheraton & Four Points by Sheraton Hong Kong Tung Chung Full timeAt Your Service Supervisor / Agent (Call Center) 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Sheraton & Four Points by Sheraton Hong Kong Tung Chung consists of 2 hotels located in Tung Chung with close proximity to Tung Chung MTR Station, shopping mall, Ngong Ping Cable Car Terminal and...