Senior Telephone Operator — Guest Services Pro

Guest Services Agent (Telephone Operator) Join to apply for the Guest Services Agent (Telephone Operator) role at Kimpton Tsim Sha Tsui Hong Kong . Why We’re Here Kimpton believes heartfelt, human connections make people’s lives better, especially those who work here. Our founder, Bill Kimpton, rebelled against impersonal, generic hospitality that makes...

OUR VISION Building Great Memories MAJOR ACCOLADES 2016 - 2025 Three Michelin Stars – T'ang Court 2004 - 2024 Caring Company Award 2021 - 2024 Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK) 2020 - 2024 Earth Check Certification Platinum Certificate 2020 The Best of The Best Masterchef – T’ang Court 2015 - 2019 Forbes Travel Guide...

Job Responsibilities Answer all incoming calls and respond to guests' inquiries in an efficient and professional manner. Handle restaurant reservations, ensuring all reservations are promptly and accurately entered and updated consistently. Handle in‑room dining orders from hotel guests. Create, update, and maintain guest profiles in the restaurant...

A hospitality venue in Hong Kong is seeking a motivated individual to manage check-in, check-out, and reservation duties. The ideal candidate will provide quality service to guests, efficiently responding to inquiries and complaints while coordinating with various departments. Proficiency in English, Cantonese, and Putonghua is required, with candidates...

Company Description Embark on a truly unique career with Conrad, the contemporary luxury brand of the Hilton Family of Hotels, and a brand that celebrates individuality in every sense. We’re looking for team members who want to express themselves, improve themselves and challenge themselves, while delivering an exacting level of service distinguished by...

Guest Services Officer / Senior Guest Services Officer The role includes front desk duties, guest enquiries, and coordination with housekeeping and technical teams. The incumbent will provide warm and friendly assistance to guests of the serviced apartments. Responsibilities Handle day-to-day front desk duties such as general enquiry (phone/email),...

Overview Immersed in a luxe metropolitan escape, Kimpton Tsim Sha Tsui Hong Kong is a 50‑story boutique hotel that blends modern interpretations of local heritage with multicultural cues. Our thoughtfully designed 495 rooms and suites offer hidden luxuries such as sunken bathtubs and cozy daybeds, all with captivating views of Victoria Harbour. Five...

A luxury hotel in Hong Kong seeks a dedicated individual for telephone communication services. Responsibilities include providing prompt responses to internal and external calls, maximizing guest satisfaction, and ensuring efficient operation of the PABX switchboard. Candidates should have a degree in Hospitality Management or relevant experience in the...

Senior Guest Services Agent / Guest Services Agent The new 373-room Dorsett Hotel flagship is inspired by the location’s dreamy Marina lifestyle and the ocean. Catering to both leisure and longer-staying business travellers alike, our suites offer pantry and light cooking facilities, and interconnecting options. Dorsett Kai Tak features two Presidential...

Sr Guest Services Officer / Guest Services Officer / Asst Guest Services Officer Job Purpose To lead the customer service team to provide high standard customer service to the shoppers in Hysan’s shopping mall and create an enjoyable shopping experience for the shoppers. Key Responsibilities Ensure the smooth day-to-day operation of the Concierge Counter...