Guest Services Officer

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team. Mandarin Oriental, Hong Kong is the group’s flagship hotel, and an icon in its own right. Having delighted guests with award-winning service and impressive facilities since 1963, it is the much-loved address for those seeking an exclusive sanctuary in the...

Sr Guest Services Officer / Guest Services Officer / Asst Guest Services Officer Job Purpose To lead the customer service team to provide high standard customer service to the shoppers in Hysan’s shopping mall and create an enjoyable shopping experience for the shoppers. Key Responsibilities Ensure the smooth day-to-day operation of the Concierge Counter...

Get AI-powered advice on this job and more exclusive features. The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess...

Senior Guest Service Officer (Overnight)/Guest Service Officer (Overnight) Surrounded by the enchanting hillside greenery and facing the stunning view of Victoria Harbour, Hopewell Hotel is one of the largest 5‑star hotels in Hong Kong. Home to the largest park in Wan Chai, this hotel provides 1,000 guestrooms to fit the needs of all travellers, over...

Forty-Five (at Landmark)‑ Senior Guest Services Officer / Guest Services Officer Forty‑Five sits atop Landmark in Hong Kong, a cutting‑edge hospitality group dedicated to crafting unique and consistent guest experiences across multiple brands and venues. The venue spans three floors and 20,000 square feet, offering five experiential concepts where...

Guest Service Officer Job Responsibilities Handle incoming calls, bookings and record daily transactions Customers support & assistance Booking & reservation arrangement Keep front desk presentable at all time Willing to work on shift ( : am - : pm) Job Requirements DSE or above 3 years experience or above & Spa experience will be an asset Good command of...

Responsible for check‑in, check‑out, and reservation duties. Provide quality service to all guests and respond to inquiries/complaints efficiently. Achieve daily tasks by liaising with various departments. Prepare reports and handle ad‑hoc tasks assigned by the supervisor. Requirements: 1 year or above hospitality/apartment/customer service experience....

Join to apply for the Guest Services Supervisor role at IHG Hotels & Resorts . Our guests’ memorable experiences have to start somewhere. So why not with you? As the Guest Services Supervisor at Kimpton Tsim Sha Tsui Hong Kong , you will take ownership of delivering exceptional first impressions – managing the activities of front office operations...

Join to apply for the Guest Services Agent role at IHG Hotels & Resorts Our guests’ memorable experiences have to start somewhere. So why not with you? As the Guest Services Agent at Kimpton Tsim Sha Tsui Hong Kong , you will take ownership of delivering exceptional first impressions – managing the activities of front office operations to ensure that...

1 day ago Be among the first 25 applicants Our guests’ memorable experiences have to start somewhere. So why not with you? As the Guest Services Supervisor at Kimpton Tsim Sha Tsui Hong Kong , you will take ownership of delivering exceptional first impressions – managing the activities of front office operations ensuring that guests receive prompt,...