Member Experience

A leading luxury lifestyle organisation in Hong Kong is seeking a Senior Manager / Head of Member Relations & Engagement to oversee member operations and enhance experiences for high-net-worth clients. The ideal candidate will have extensive leadership experience in luxury settings, with a demonstrated ability to drive member acquisition and retention...

A private club in Hong Kong is seeking a Member Relations Manager/ Officer to enhance member experiences and build strong relationships. The role involves attracting new members and cultivating loyalty among existing ones. Candidates should have at least 3 years in hospitality, possess exceptional communication skills, and be fluent in Cantonese and English....

A leading luxury lifestyle organization is seeking a Senior Manager / Head of Member Relations & Engagement in Kowloon to oversee member operations in an exclusive private venue. The role involves leading a high-performing team, enhancing member experiences, and driving engagement through strategic partnerships. The ideal candidate has at least 8-10 years of...

A leading company in CRM solutions in Hong Kong seeks a skilled CRM Executive. You will manage CRM offers and campaigns, design segmented journeys, and develop premium member experiences. The ideal candidate should have a degree in Marketing or Business, with 3–5 years of experience in CRM campaign management and strong analytical skills. You will work...

A premier membership club in Hong Kong seeks a Senior Officer/Officer in Relations Management to enhance member experiences and customer loyalty. Ideal candidates have over 3 years of experience in hospitality or member services, possess excellent communication skills, and are fluent in Cantonese and English. This role focuses on onboarding new members,...

Senior Officer (Member Protection and Services) – Member Protection Investigate complaints and other cases in relation to non‑compliance of the Mandatory Provident Fund Schemes Ordinance with respect to member protection. Conduct inspections to detect MPF non‑compliance by employers / self‑employed persons. Collect evidence to substantiate the cases;...

Join to apply for the Member Services Officer role at YMCA of Hong Kong Continue with Google Continue with Google 4 months ago Be among the first 25 applicants Join to apply for the Member Services Officer role at YMCA of Hong Kong Serve as a liaison person to oversee the daily operation of Member Services Office and maintain a good relationship with members...

Senior Associate/Associate, Member Engagement Add expected salary to your profile for insights Join our passionate team as Senior Associate/Associate, Member Engagement! Are you ready to thrive in a startup‑like dynamic workplace? Join us in making a difference in the lives of young adults with disabilities or SEN. As a crucial member of our Member...

Join to apply for the Assistant Member Services Officer role at YMCA of Hong Kong 2 weeks ago Be among the first 25 applicants Join to apply for the Assistant Member Services Officer role at YMCA of Hong Kong Get AI-powered advice on this job and more exclusive features. Maintain positive relationships with members, promptly address inquiries, and...

Manager (Member Protection and Services) – Member Protection (2-yr contract) Monitor and supervise the processing of default contribution reports from trustees/eMPF Platform, issuance of payment notice, objections to payment notices by employers as well as statutory returns from trustees on enrolment of employers and self‑employed persons, personal...